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MICROSOFT WINDOWS VERSION 3.1
HP LaserJet 4 Printer
Software Application Note
Notice
The information in this document is subject to
change without notice.
HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Hewlett-Packard shall not be liable for
errors contained herein or for incidental
consequential damages in connection with the
furnishing, performance, or use of this material.
This document contains proprietary information
which is protected by copyright. All rights are
reserved. No part of this document may be
photocopied, reproduced, or translated into
another language without the prior written consent
of Hewlett-Packard Company.
Copyright 1992 by HEWLETT-PACKARD COMPANY.
Microsoft(R) is a U.S. Registered trademark of
Microsoft Corporation. PageMaker(R) is a U.S.
registered trademark of Aldus Corporation.
PostScript(TM) is a trademark of Adobe Systems,
Systems, Incorporated, which may be registered in
certain jurisdictions.
Edition 1
Printed in U.S.A. 9/92
MICROSOFT WINDOWS VERSION 3.1
Notice ...................................................0
About This Document ......................................3
HP First FAX Retrieval System ..................4
Hewlett-Packard Distribution ........................4
CompuServe ..........................................4
Microsoft Corporation ....................................5
Microsoft Corporation Customer Support ..............5
Additional Support Numbers for Windows
Applications ........................................5
Windows Printer Setup ...............................7
Verifying the Windows Driver Version ...........7
Installing a Printer Driver .........................7
Deleting a Printer Driver ...........................8
Changing Printer Defaults ...........................8
Adding PostScript Support ...........................10
Turning Language Switching On ..................10
Installing a PostScript Printer Driver .........11
General Information ......................................12
Adding Fonts ........................................12
Using AutoFont Support .........................12
Selecting Cartridge Fonts and Typefaces ........13
Installing Bitmapped and Scalable Font
Cartridges .....................................14
Installing Disk-based Bitmapped Fonts and
Scalable Typefaces .............................15
Downloading Fonts as Permanent .................16
Using Print Manager .................................18
Common Problems In Windows ...............................19
HP LaserJet 4 Printer Does Not Show Up In
Windows Options ................................19
Out of Memory Error Message ....................19
ERROR 20 Displayed on Printer Control Panel ....20
Font Does Not Print ............................20
Other Problems .................................22
Calling for Help ...............................22
PageMaker version 4.0 ....................................23
Aldus Corporation Technical Support .................23
Common Tasks ........................................23
Page Formatting ................................23
Selecting Fonts ................................24
Printing on Legal-Size Paper ...................25
Printing Reverse Text ..........................25
Rotating Text ..................................26
Printing Special Characters ....................27
Common Problems .....................................28
Screen Fonts Appear Jagged .....................28
ERROR 20 Displayed on Printer Control Panel ....28
Microsoft Excel version 3.0a .............................29
Microsoft Corporation Technical Support .............29
Common Tasks ........................................29
Page Setup .....................................29
Changing the Printer Setup .....................29
Selecting Fonts ................................30
Printing on Legal-size Paper ...................30
Page 1
Printing Special Characters ....................31
Common Problems .....................................32
Out of Memory Error Message ....................32
ERROR 20 Displayed on Printer Control Panel ....32
Cannot Select Fit to Page or Enlarge/Reduce ....32
Cannot Select Paper Size in Page Setup .........33
Other Problems .................................33
WordPerfect version 5.1 for Windows ......................34
WordPerfect Corporation Technical Support ...........34
WordPerfect's Bulletin Board Service (BBS) .....34
Selecting a Printer Driver ..........................34
Installing a Printer Driver (WordPerfect
Driver) ........................................35
Choosing a Port (WordPerfect Driver) ...........35
Installing a Sheet Feeder (WordPerfect
Driver) ........................................36
Installing Fonts ....................................36
Installing Fonts (WordPerfect Driver) ..........36
Installing Fonts (Windows Driver) ..............37
Common Tasks ........................................38
Selecting Paper Size ...........................38
Font Selection .................................38
Creating Forms (WordPerfect Driver) ............38
Printing in Landscape Orientation
(WordPerfect Driver) ...........................39
Printing in Landscape Orientation (Windows
Driver) ........................................39
Printing on Legal-Sized Paper (WordPerfect
Driver) ........................................39
Printing on Legal-size Paper (Windows Driver) ..40
Printing on COM-10 Envelopes (WordPerfect
Driver) ........................................41
Printing on COM-10 Envelopes (Windows Driver) ..41
Dual-Bin Printing (WordPerfect's Driver) .......42
Printing Special Characters ....................42
Special Features ....................................43
Printing Reverse Text (White Text on a Black
Background) ....................................43
Printing Rotated Text ..........................44
Graphics Quality Setting (WordPerfect Driver) ..45
Common Problems .....................................45
ERROR 20 Displayed on Printer Control Panel ....45
Word for Windows version 2.0 .............................46
Microsoft Corporation ...............................46
Common Tasks ........................................46
Printer Setup ..................................46
Selecting Fonts ................................46
Document Format ................................47
Printing on Legal-Sized Paper ..................47
Printing on COM-10 Envelopes ...................48
Dual-Bin Printing ..............................48
Printing Special Characters ....................49
Common Problems .....................................49
ERROR 20 Displayed on Printer Control Panel ....49
Page 2
ABOUT THIS DOCUMENT
This document is designed to assist you in
setting up and using MS Windows 3.1 with your
HP LaserJet 4 printer and to guide you
generally through the use of Windows 3.1
applications.
Because most Windows 3.1 applications use the
HPPCL5E printer driver, once you install the
printer driver, you are ready to print from
any Windows application. Additionally, the
instructions for paper handling, printer
configuration, and font and typeface
installation are identical in most Windows
3.1 applications. This document provides
specific instructions for these common tasks.
This document also includes detailed
information about using PageMaker 4.0,
Microsoft Excel 3.0a, WordPerfect for Windows
5.1, and Word for Windows 2.0 with the HP
LaserJet 4 printer. These instructions can
be used as a guide for other Windows 3.1
software. For information on selecting
printer features through your Windows 3.1
software applications, consult your software
documentation or contact your software
company.
Additionally, HP provides Software
Application Notes for selected software
packages. These notes are available through
the following distribution sources:
Page 3
HP First FAX Retrieval System
If you would like to have a list of printer
drivers and Software Application Notes faxed
to you:
1. Dial (800) 333-1917 from any touch-tone
telephone.
2. Select (1) for HP FIRST.
3. Follow the voice prompts that guide you to
select an index or to enter a document ID
number for product information.
When you have selected all the documents
you want, you will be prompted to enter
the telephone number of the receiving FAX
machine.
After HP FIRST acknowledges your documents
are ready, the system will dial the
telephone number of the FAX machine you
selected, and the documents you requested
will be sent.
_____________________________________________
* NOTE The time required to receive your information
will vary depending on the length or
complexity of the documents you requested.
_____________________________________________
Hewlett-Packard Distribution
Application notes and drivers are available
for selected software packages through
Hewlett-Packard Distribution. Call (303)
353-7650 for information (Monday through
Friday, 7 AM to 6 PM, MST).
CompuServe
If you are a member of CompuServe, you can
download Software Application Notes and
software drivers from the HP Peripherals
Forum.
Page 4
MICROSOFT CORPORATION
Microsoft Corporation Customer Support
Windows Technical Support ........(206) 637-7098
Microsoft Programs and DOS .......(206) 454-2030
Hours ..........................6 AM - 6 PM. PST
Required Identification ....................None
ChargeNone (Charge for DOS support after 90 days)
Additional Support Numbers for Windows
Applications
Corel Draw .......................(613) 728-1990
Harvard Graphics for Windows .....(408) 988-4005
Lotus 1-2-3 for Windows ..........(617) 253-9150
Micrografx Designer ..............(214) 234-2694
Microsoft Excel ..................(206) 635-7070
Microsoft Word for Windows .......(206) 462-9673
Microsoft Works for Windows ......(206) 635-7130
Aldus PageMaker ..................(206) 628-2040
Aldus Persuasion .................(206) 628-2040
Microsoft Powerpoint .............(206) 635-7145
WordPerfect for Windows ..........(800) 228-1023
Quark XPress .....................(303) 894-8899
For information about Microsoft support and
warranty policies, refer to Microsoft
documentation.
Product upgrade policies and procedures: To
upgrade your current version of Microsoft
Windows, call Microsoft Customer Service at
(800)426-9400. If you are in the USA or
Canada, you can order upgraded printer
drivers for the HP LaserJet family of
printers by calling Hewlett-Packard
Distribution at (303) 353-7650; for all other
countries, contact your HP dealer. If you
are a member of CompuServe, you will find
current drivers available on the HP
Peripherals Forum.
Page 5
Supported Fonts and Typefaces
Cartridge Fonts 92286
A,B,C,D,E,F,G,H,IC,J,K,L,M,N,P,
PC,Q,R,T,U,V,W,W1,X,Y,Z,Z1a
Cartridge Fonts 92290...
S1,S2
Cartridge Fonts C2053A
C01,C02,C03,C04,C05,C06,C07,
C08,C09
Cartridge Fonts C2055A
C01
Cartridge Fonts C2050B
C80,C90
Cartridge Fonts C2050C
C80,C90
Disk-based Fonts...All Hewlett-
Packard LaserJets
Disk-based Fonts
Type Director 2.0...
All Typefaces
Scalable Disk-based Typefaces
All Typefaces
Support for most HP 92286 and 92290 fonts
does not come with Windows. (Windows does
come with support for the HP 92286IC,
92286PC, and 92286Z cartridges.) For support
with cartridges other than these three, you
will need to get the PCM files, or AutoFont
Support files. These can be downloaded from
the HP Peripherals Forum on CompuServe or
ordered from Hewlett Packard at (303) 353-
7650. See the "Installing Bitmapped and
Scalable Font Cartridges" section of this
note for information about installing PCM's
and using AutoFont Support.
Page 6
Windows Printer Setup
The information in this section describes how
to set up Windows 3.1 for use with an HP
LaserJet 4 printer in PCL mode.
The procedures in this document assume that
Windows is already installed and operating.
Verifying the Windows Driver Version
Follow these steps to verify the version of
the Windows 3.1 printer driver you are using.
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program Window.
2. From the Main menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Highlight HP LaserJet 4 on (port):.
5. Choose the SETUP button.
6. Choose the ABOUT button. This screen will
tell you which version of the printer
driver you have. If you do not have at
least version 31.3.86 of the driver, call
Hewlett-Packard Distribution at
(303) 353-7650 to receive a free copy of
the most current driver.
7. To exit, choose the OK button twice, then
choose the CLOSE button.
8. Press [Alt][F4] to exit Control Panel.
Installing a Printer Driver
Follow the instructions in the README file on
the Windows 3.1 updated printer driver disk
to install the HP LaserJet 4 printer driver.
You can print these instructions by typing
the following at a DOS prompt:
1. Insert disk into drive A:
2. At your DOS prompt type A: to get an A
prompt.
3. At the A prompt type COPY README PRN, then
press [ENTER].
If the [Form Feed] light on the printer's
control panel stays on after the README file
has printed, more data is in the print
buffer. To print the remaining data in the
print buffer use the following steps:
Page 7
1. Press and release the [On Line] key to
take the printer offline.
2. Press and release the [Form Feed] key to
print the data in the print buffer, then
press and release the [On Line] key to put
the printer back online.
_____________________________________________
* NOTE Any HP LaserJet 4 printer you have previously
installed will use the new PCL 5 printer
driver and Hewlett-Packard Font Installer.
Remove through the Control Panel any HP
LaserJet 4 printer entries that are not
needed.
_____________________________________________
Deleting a Printer Driver
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the Main menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Highlight the printer that you wish to
delete.
5. Choose the REMOVE button.
6. You will be asked if you want to remove
the printer. Choose the YES button to
remove the printer driver.
Changing Printer Defaults
After installing your LaserJet 4 printer
driver, you might need to change your printer
default settings. Use the following steps to
change the printer driver's default settings.
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the MAIN menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Highlight the name of the printer you wish
to change.
5. Choose the CONNECT button. At the Connect
dialog box, you can choose which printer
port you are using by selecting LPT1,
LPT2, COM1, FILE, for example.
Page 8
_____________________________________________
* NOTE For more information about selecting ports
and default time-out periods, consult your
Microsoft Windows User's Guide.
_____________________________________________
6. Choose the SETUP button.
7. You can change many of your printing
options in the Setup dialog box. You can
select the Paper Source, Paper Size,
Orientation, Printer Memory, and Graphics
Resolution. (You will lose any disk-
based fonts which have been downloaded
when you switch between 300 and 600 dpi.).
The Page Protection option also appears in
the Printer Setup dialog box. Select the
setting that corresponds to the printer's
control panel Page Protect setting. This
setting, in combination with the Memory
box setting, tells the printer driver how
much of the memory available in the
printer it can use. The setting in the
Page Protection box in the Setup: dialog
box does not affect the printer's
configuration, but only reflects it. To
change the Page Protect setting in the
printer, use the printer's control panel.
Choose the OPTION button to select type of
Gray Scale. Choose the FONT button to
enter the HP Font Installer to add
bitmapped disk-based font, scalable disk-
based font, and unlisted cartridge font
support. (See "Adding Fonts" later in
this note).
Page 9
_____________________________________________
The Options dialog box in the Windows Control
Panel allows you to choose Photographic
Images, Line Art Images, or HP ScanJet
Images. For an improved photographic
appearance, select Photographic Images. Your
image will have smooth, soft looking
contrasts between shades of gray. Images
originally designed with color will also
print better.
* NOTE
For images that have a line draw look, such
as clip art, select Line Art Images. The HP
ScanJet Images option is specially tuned for
scanned images from an HP ScanJet to give
exceptional quality and clarity to the
printed images. This method uses a variation
of the Photographic Images method. You might
want to try printing your graphics from more
than one of the gray scale printing methods.
_____________________________________________
8. Once you have changed all of the options
for the features you want to use in the
Setup box, choose the OK button, then
choose the CLOSE button.
9. Press [Alt][F4] to close the Control
Panel.
Adding PostScript Support
The following instructions describe how to
install PostScript support in Windows 3.1 for
your HP LaserJet 4 printer.
Turning Language Switching On
If you want to print in PostScript mode to an
HP LaserJet 4 printer, you can either select
the PostScript personality on the printer's
control panel, or you can set the printer for
automatic language switching so it will
distinguish between PostScript and PCL and
switch to the appropriate language for the
current job. The following steps will set up
the printer for automatic language switching:
Page 10
1. Take the printer offline by pressing the
[On Line] key.
2. Press the [Menu] key repeatedly until JOB
MENU is displayed on the printer.
3. Press the [Item] key repeatedly until the
printer displays
PERSONALITY=(PCL, PS or AUTO)*
4. If the display does not read
PERSONALITY=AUTO*, press the [+] key
repeatedly until the printer displays:
PERSONALITY=AUTO
5. Press the [Enter] key to save the change.
You will see:
PERSONALITY=AUTO*
6. Press the [On Line] key to put the printer
back online.
Installing a PostScript Printer Driver
Follow the instructions in the README file on
the Windows 3.1 Driver disk to install the
LaserJet 4 printer driver. If the printer is
in the PCL language, you can print these
instructions by typing the following at a DOS
prompt:
1. Insert disk into drive A:
2. At the DOS prompt type A: to get an A
prompt.
3. At the A prompt type COPY README PRN, then
press [Enter].
If the [Form Feed] light on the printer's
control panel stays on after the README file
has printed, more data is in the print
buffer. To print the remaining data in the
print buffer use the following steps:
1. Take the printer offline by pressing and
releasing the [On Line] key.
2. Press and release the [Form Feed] key to
print the data in the print buffer, then
press and release the [On Line] key to put
the printer back online.
Page 11
GENERAL INFORMATION
The following information is applicable to
most of the software you are likely to use
with Windows 3.1 and the HP LaserJet 4
printer. Read this information carefully; it
will help you to avoid many of the common
problems discussed later in this application
note.
Adding Fonts
The procedure you will follow to add
cartridge fonts depends upon whether Windows
already supports your cartridge, or if you
need to obtain PCM files or use AutoFont
Support to add support for the cartridge.
Using AutoFont Support
If your fonts came with AutoFont Support
disks, use the instructions accompanying the
font product to install the AutoFont Support
files. Then, follow the instructions given
in this note for installing bitmapped and
scalable font cartridges or disk-based
scalable typefaces.
Page 12
Selecting Cartridge Fonts and Typefaces
Use the following steps to select a bitmapped
cartridge font or a scalable typeface
cartridge font. If you do not find your font
listed, you need to install support files for
your font by following the instructions in
the "Installing Bitmapped and Scalable Font
Cartridges" section of this note.
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the Main menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Select HP LaserJet 4 on (port).
5. Choose the SETUP button.
6. Click on the arrow keys on the right of
the Cartridges list box to scroll through
the list of available font and scalable
typeface cartridges. To select a
cartridge, highlight the cartridge name.
You can select one font cartridge for your
HP LaserJet 4 printer.
7. Choose the OK button, then choose the
CLOSE button.
8. Press [Alt][F4] to close the Control
Panel.
Page 13
Installing Bitmapped and Scalable Font
Cartridges
If you do not find your cartridge font
product listed in the Cartridges list box,
add support for your cartridge by installing
either PCM files or Autofont Support files.
PCM's are Printer Cartridge Metrics files
that contain font information for bitmapped
font cartridges. These files are used to
support cartridges that are not supported by
the latest version of the Windows driver.
AutoFont Support files are files that contain
information which enables Windows 3.1 to add
driver support for the cartridge. AutoFont
Support files are on diskettes which
accompany your cartridge font.
If you have a Hewlett-Packard scalable
typeface cartridge which does not appear on
the list of available cartridges, exit
Windows and install the AutoFont support
files for your scalable cartridge. Refer to
the note Installing HP Scalable Typefaces,
which came with your cartridge.
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the Main menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Select HP LaserJet 4 on (port):.
5. Choose the SETUP button.
6. Choose the FONTS button.
7. Choose the ADD FONTS button.
8. Insert the disk that contains your PCM
files (cartridge font support files) in
drive A: (or type in the directory where
your AutoFont support files reside; i.e.,
C:\AUTOFONT) and choose the OK button.
9. The name of your cartridge will be
displayed in the box on the right side of
the screen.
10. Select the cartridge you wish to install
by highlighting the cartridge name, then
choose the ADD button.
11. You will be asked where you want your
fonts copied (default is C:\PCLFONTS).
Accept the default or type in a different
directory name, then choose the OK button.
Page 14
12. When the copy process is complete, choose
the EXIT button.
The new cartridge will be listed in the
Cartridges list box in the Setup: dialog
box.
13. Scroll through the list of available font
cartridges. To select your new cartridge,
highlight the cartridge name. You can
select one font cartridge for your HP
LaserJet 4 printer.
14. Choose the OK button, then choose the
CLOSE button.
15. Press [Alt][F4] to exit Control Panel.
Installing Disk-based Bitmapped Fonts and
Scalable Typefaces
If you want to use disk-based bitmapped fonts
or disk-based scalable typefaces in an
application, you need to use the HP Font
Installer to add printer driver support for
your fonts. Use the following steps to
install your disk-based bitmapped fonts or
disk-based scalable typefaces.
_____________________________________________
* NOTE If you are installing a disk-based scalable
typeface, and you are not using Intellifont
for Windows, you need to install the AutoFont
Support files for your scalable typefaces.
Refer to the documentation which shipped with
your scalable typefaces for instructions.
_____________________________________________
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the MAIN menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Select HP LaserJet 4 printer on (Port):.
5. Choose the SETUP button.
6. Choose the FONTS button.
7. Choose the ADD FONTS button.
8. Insert the disk that contains your soft
font files in drive A:, or type the
directory and path where your AutoFont
files are loaded ( the default is
C:\AUTOFONT), then choose the OK button.
9. A font, or list of fonts, available for
installation will appear in the box on the
right side of the screen.
10. Select the fonts you wish to install by
highlighting each font.
11. Choose the ADD button.
Page 15
12. You will be asked where you want your
fonts copied. (The default is
C:\PCLFONTS.) Accept the default or type
in a different directory name and choose
the OK button.
13. After the font is installed, it will
appear in the box on the left side of the
screen. Windows 3.1 will assign the font
a temporary status by default. If you
want Windows to download your fonts as
permanent, see the "Downloading Fonts as
Permanent" section of this note.
14. Choose the EXIT button, the OK button,
then the CLOSE button.
15. Press [Alt][F4] to close the Control
Panel.
Downloading Fonts as Permanent
Disk-based fonts (soft fonts) and typefaces
can be either permanent or temporary.
Windows assigns disk-based fonts and
typefaces temporary status by default. This
means they will be automatically downloaded
by Windows 3.1 with each print job. The
benefit of temporary downloading is that you
need not be concerned with what fonts or
typefaces are currently resident in the
printer. The disadvantage of using temporary
downloading is that fonts or typefaces need
to be downloaded before each print job,
thereby increasing print time.
If you consistently use the same group of
fonts or typefaces, you can designate them as
permanent. Permanent fonts and typefaces are
stored in your printer's memory until the
printer is turned off (switching into
PostScript mode or changing the printer
resolution between 300 and 600 dpi will also
delete permanent fonts and typefaces). The
benefit of using permanent downloading is
that you won't have to wait to download fonts
and typefaces before printing jobs throughout
the day.
Page 16
To select fonts and typefaces as permanent,
use the HP Font Installer window.
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the Main menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Select HP LaserJet 4 on (port):.
5. Choose the SETUP button.
6. Choose the FONTS button.
7. Select the font or typeface you want to
download to the printer by highlighting
its name (only one font can be selected at
a time for permanent downloading). Once
you have highlighted a font or typeface,
the options Permanent and Temporary become
available for selection.
8. Select the Permanent option button, choose
the OK button in the First permanent font
box, then choose the EXIT button.
A Download options dialog box will be
displayed, and you will be asked to choose
either Download now, or Download at
startup. Select the option you want by
clicking on the appropriate option box.
Page 17
If you do not mark either option, no fonts
or typefaces will be downloaded to the
printer.
If you select Download at startup, each
time you re-boot or power-on your
computer, the fonts or typefaces will be
downloaded. Make sure that your printer
is powered on and is on line before re-
booting your computer. The HP Font
Installer will add a batch file (.BAT) to
your AUTOEXEC.BAT file. A DOS prompt
appears asking you to confirm whether you
want to download the fonts or typefaces.
If you answer yes, they will be downloaded
and a sample will be printed. Remember
when you start your computer, it will take
additional time to download your soft
fonts.
The number of fonts you can download at
one time depends upon the amount of memory
you have in your printer.
You can also use the HP Font Installer to
change the download status of a font or
typeface by using the EDIT button or by
highlighting the font or typeface and
selecting the permanent or temporary
option button.
9. Choose the OK button twice, then choose
the CLOSE button.
10. Press [Alt][F4] to close the Control
Panel.
Using Print Manager
Print Manager is a software spooler that
Windows uses to free up the computer after a
job is sent to the printer. If Print Manager
is on, print speed can be significantly
reduced. Windows prints to the spooler, then
the spooler sends the job to the printer.
This two-step process may double the print
time.
Page 18
COMMON PROBLEMS IN WINDOWS
This section provides a troubleshooting
approach to solving many of the common
problems associated with using Windows with
the HP LaserJet 4 printer.
HP LaserJet 4 Printer Does Not Show Up In
Windows Options
If the option for the HP LaserJet 4 Printer
does not show up in Windows, check the
following:
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the Main menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
If the HP LaserJet 4 printer option is not
listed in the Printers list box, reinstall
your printer driver (see the "Installing a
Printer Driver" section of this note).
Call Hewlett-Packard Distribution at (303)
353-7650 (Monday through Friday, 7 AM to 6
PM, MST) to receive a free copy of the
most current driver; or if you are a
member of CompuServe, you can download the
driver from one of the libraries in the HP
Peripherals Forum.
Out of Memory Error Message
If a Windows out of memory error occurs, do
the following:
1. Close all unnecessary applications to free
additional memory.
2. If you are running any RAM resident
programs (for example, Sidekick, or any
screen-saver program), remove them from
memory and reboot your computer.
Page 19
ERROR 20 Displayed on Printer Control Panel
If your printer displays a 20 MEM OVERFLOW
message on its control panel when printing a
document, you will need to add additional
memory to the printer or reduce the graphics
resolution of the document being printed.
To reduce the graphics resolution of your
document, follow these steps:
1. From the Windows PROGRAM MANAGER menu,
open the MAIN program window.
2. From the Main menu, double-click on the
CONTROL PANEL icon to open Control Panel.
3. Double-click on the PRINTERS icon.
4. Choose the SETUP button.
5. Choose the 300 dpi option button in the
Printer Memory box.
6. Choose the OK button.
7. Choose the CLOSE button.
8. Press [Alt][F4] to close Control Panel.
Font Does Not Print
If the font that you have selected in your
Windows application does not print:
1. Make sure you have the font you selected.
If the font you want to use is not a
printer internal font, make sure the font
is on a cartridge or available as a soft
font.
2. If your font is on a cartridge, take your
printer offline, remove the cartridge, and
reinsert it in the printer. Give the
cartridge a firm push until you hear it
click into place. Put the printer back
online and print again. If the document
still prints in the wrong font, follow
these steps to print a PCL TYPE LIST:
a.Press and release the [On Line] key to
take the printer offline.
b.Press and release the [Menu] key until
TEST MENU is displayed.
c.Press and release the [Item] key until
PCL TYPE LIST is displayed, then press the
[Enter] key to print the list.
Page 20
The PCL TYPE LIST will give you a printout
of all the fonts the printer has
available. If the cartridge fonts do not
appear on the TYPE LIST printout, the
cartridge may be damaged or still not
inserted properly.
3. If you are using a disk-based font, make
sure it is in the proper directory to be
downloaded. Read the "Downloading Fonts
as Temporary or Permanent" section of this
note, and make sure your fonts are
selected as temporary if you want Windows
to download them each time you print your
document or permanent if you have
downloaded them before printing. If you
have downloaded the font as permanent
before printing, take the printer offline
and generate a PCL TYPE LIST (instructions
given in paragraph #2, above); this TYPE
LIST will show all the fonts the printer
has available. If the font does not
appear on the printout, it will have to be
downloaded again.
Page 21
Other Problems
If you are having other types of problems, or
if the suggestions provided in this section
have not resolved the problem:
1. Read the "General Information" section of
this application note.
2. Try printing similar documents. Is the
problem isolated to one document? If so,
find and delete invalid or misplaced
format selections in the problem document.
3. Repeat the installation procedures.
4. Refer to your software documentation or
see other software support information
about support services available. (See
the "Additional Support Numbers for
Windows Applications" section of this
note.)
Calling for Help
Call Hewlett-Packard's Customer Support
Center. Our trained technicians will be
happy to help you with your printing needs.
Telephone ........................(208) 323-2551
Hours (Mon, Tues, Thur, Fri) ..7 AM to 6 PM, MST
Wednesdays ....................7 AM to 4 PM, MST
When you call Hewlett-Packard, call from a
phone next to your computer and HP LaserJet 4
printer. Assisting you often requires access
to your printer and Windows document.
Page 22
PAGEMAKER VERSION 4.0
Aldus Corporation Technical Support
Aldus Corporation Customer Support(206) 628-2040
Required Identification ...........Serial Number
Hours ...........................7 AM-5 PM PST
Charge .................................see Note
_____________________________________________
* NOTE For registered PageMaker owners there are 90
days of free technical support from Aldus.
Contact Aldus for more information on
extended technical support contracts.
_____________________________________________
This section of the Windows 3.1 note is
designed to help you perform some of the
common tasks associated with PageMaker 4.0.
Common Tasks
Page Formatting
Page formatting features in PageMaker are
selected from the Page Setup menu which is
displayed when you open a new document, or
can be accessed by selecting the File menu
and choosing Page Setup. To create a new
document:
1. Select the FILE menu.
2. Choose NEW. From this menu you can select
Page Size, Orientation, and Margins. Page
Size options for the HP LaserJet 4 printer
are Letter, Legal, Tabloid, and Custom.
You can choose the orientation of your
page by selecting the option button for
Tall (Portrait) or Wide (Landscape).
Margins can be changed easily by
highlighting the margin you want to change
and typing in the new margin.
_____________________________________________
* NOTE All Page Setup options must match Target
Printer options or your document will not
print properly.
_____________________________________________
Page 23
Selecting Fonts
A font can be selected before typing text, or
the current font can be changed for existing
text. The following instructions apply to
changing the font for existing text.
1. To highlight text on your page, select the
Text Tool from the Tool Box. Position the
Text Tool in front of the first character
of the text that you want to change. Click
and hold the left mouse button and drag
the Text Tool to the end of the text.
2. Select the TYPE menu.
3. Choose the TYPESPECS command. PageMaker
will list all of the typefaces available
to you, including internal fonts,
cartridge fonts, soft fonts, and Type
Director fonts in the Font drop-down list
box.
4. Select the typeface you want to use by
clicking on the arrow to the right of the
Font drop-down list box. Select the point
size from the list of point sizes shown in
the Size drop-down list box, or type in a
size from 4 to 650 points in .1 point
increments. If you have selected a
bitmapped font, like the internal Courier
or Line Printer or a font on a non-
scalable cartridge, the listed sizes are
the only sizes available. If you have
selected a scalable typeface, like the
internal CG Times or Univers, the sizes
shown are only a small sample of the sizes
available. If you wish to use a size that
is not listed, highlight the Size box and
type in the point size you want.
_____________________________________________
* NOTE Although the HP LaserJet 4 printer can scale
fonts from .25 to 999.75 points, PageMaker
4.0 only supports from 4 to 650 points in .1
point increments.
_____________________________________________
5. Type Style, Position, and Case choices can
also be made at this menu by clicking on
the desired option.
6. Choose the OK button to save changes and
return to your document.
Page 24
Printing on Legal-Size Paper
Follow these steps to use legal size paper.
1. Select the FILE menu.
2. Choose the NEW command.
3. Click on the down arrow key to the right
of the Page drop-down list box to display
Page-size options.
4. Select LEGAL as your page size.
5. Select the option button next to the
orientation you want to use; TALL
(portrait), or WIDE (landscape).
6. Margins can be changed easily by
highlighting the margin you want to change
and typing in the new margin.
7. Choose the OK button.
8. Select the FILE menu.
9. Choose the TARGET PRINTER command.
10. Highlight the printer you wish to change
and choose the SETUP button.
11. Click on the arrow key to the right of the
Paper Size drop-down list box to display
paper sizes available
12. Select LEGAL as your Paper Size.
13. Select the option button next to the
orientation you selected in the Page Setup
menu.
_____________________________________________
* NOTE All Page Setup options must match Printer
Setup options or your document will not print
properly.
_____________________________________________
14. Select MANUAL FEED as your Paper Source if
you do not have a legal-size paper tray.
If you do have a legal-size paper tray,
select the appropriate tray as your Paper
Source.
15. Choose the OK button twice to return to
your document.
Printing Reverse Text
To print reverse text (white print on a
shaded background), first create a shaded box
or circle as your background. You can use
any shade as a background when printing
reverse text.
Page 25
Creating the Background:
1. Select the Square Drawing Tool from the
Toolbox. (The Rounded Corner or Circle
Drawing Tools can be substituted for the
Square Drawing Tool.)
2. Move the mouse to the point on the page
where you want to position the top left
corner of the background.
3. Click and hold the left mouse button.
4. Drag the mouse down and to the right to
the position where you want to place the
lower right corner of the background.
5. Release the left mouse button.
6. Select the ELEMENT menu.
7. Choose the FILL command.
8. Select the desired fill for your
background.
Selecting Reverse Type:
1. Select the Text Tool (A) from the Toolbox.
2. Move the mouse to the position on the page
where you want the text to begin, then
click the left mouse button.
3. Select the TYPE menu.
4. Choose the TYPE SPECS command.
5. Select the Font and Size.
6. Set Color to Paper.
7. Select the Reverse check box.
8. Choose the OK button two times.
9. Type in your text.
Turning Off Reverse Type:
1. Select the TYPE menu.
2. Choose the TYPE STYLE command.
3. Choose the NORMAL command.
Rotating Text
To print in different directions on the page,
follow these steps:
1. Select the Text Tool (A) from the Tool
Box.
2. Move the I-Beam to the left side of the
page and click the left mouse button.
3. Type text.
4. Select the Pointer [e] from the Tool Box.
5. Click on the text you wish to rotate.
6. Select ELEMENT.
7. Select Text rotation.
Page 26
8. The Text rotation dialog box will appear
enabling you to rotate text in 90-degree
increments by choosing one of the four
icons.
9. After choosing the Text rotation desired,
choose the OK button.
_____________________________________________
* NOTE You can rotate text in layout view only. You
cannot rotate text while it is opened in the
Story Editor; however, you can edit the text
in story view once it has been rotated. You
can rotate any text that occupies a single
text block, is not part of a threaded story,
and does not contain any in-line graphics.
_____________________________________________
Printing Special Characters
You can print special characters in PageMaker
by using the Windows Character Map.
Character Map allows you to select and copy
special characters to the Clipboard, then
these characters can be pasted into a
document in a Windows application. Look for
additional information about using Character
Map in the Windows user's guide.
If you are using an HP LaserJet 4 printer
internal font, characters available in the
Windows 3.1 Latin 1 Symbol Set can be printed
in PageMaker by holding down the [Alt] key
and pressing 0 (zero) on the numeric keypad
followed by the three-digit decimal
equivalent of the character you wish to
print. Refer to "Appendix B" in the HP
LaserJet 4 and 4M Printer User's Manual for
an illustration of the Windows 3.1 Latin 1
Symbol Set and its decimal equivalents.
_____________________________________________
* NOTE Windows applications default to the Windows
3.1 Latin 1 Symbol Set. The characters in
this set are the only ones that can be used
unless you have installed and selected a font
that specifically states that it uses a
different symbol set (for example, Math-8,
Roman-8).
_____________________________________________
Page 27
Common Problems
Screen Fonts Appear Jagged
1. If you are using Intellifont for Windows,
make sure its status is ON by double-
clicking on the icon and checking STATUS.
2. If your screen fonts look jagged only in
PageMaker, check the Stretch Text Above &
Vector Text Above settings and make the
following changes.
a.Before you open a document, from the
PageMaker main window, select the EDIT
menu.
b. Choose the PREFERENCES command.
c. Choose the OTHER button.
d. Highlight Stretch text above field and
type in 600.
e. Highlight Vector text above field and
type in 600.
f. Choose the OK button twice.
ERROR 20 Displayed on Printer Control Panel
If your printer displays a 20 MEM OVERFLOW
message on its control panel when printing a
document, you will need to add additional
memory to the printer or reduce the graphics
resolution of the document being printed.
You can change graphics resolution by
selecting FILE, Target Printer, Setup,
Printer Resolution, and choosing 300 dpi or
600 dpi.
Page 28
MICROSOFT EXCEL VERSION 3.0A
Microsoft Corporation Technical Support
Microsoft Excel ..................(206) 635-7070
Common Tasks
Page Setup
1. Select the FILE menu.
2. Choose the PAGE SETUP command.
Paper Size, Orientation, Document Header and
Footer, and Margins can be changed in the
Page Setup dialog box.
To change paper size, click on the down arrow
to the right of the Paper Size drop-down list
box and highlight your new selection. If
paper size is grayed out, see "Cannot Select
Paper Size in Page Setup" in the "Common
Problems" section of this note.
Changing Margins, Headers or Footers:
1. Move the mouse to the beginning of the
line.
2. Click and hold the left mouse button.
3. Drag the mouse to the end of the line.
4. Type in a new Margin, Header or Footer.
After all changes are made, choose the OK
button to return to your document.
Changing the Printer Setup
If you need to make changes to your printer
setup (for example, change the graphics
resolution) follow these steps:
1. Select the FILE menu.
2. Choose the PRINTER SETUP command.
3. Select the printer you wish to change.
4. Choose the SETUP button.
Page 29
5. Choose the OK button.
Select the Printer, Paper Source (for
example, manual feed, upper tray, lower
tray), Orientation and Graphics
Resolution. You can also change settings
for Memory, Cartridge Fonts, Gray Scale,
Copies and Page Protection.
6. Select OK twice to return to your
document.
Selecting Fonts
1. Select the FORMAT menu.
2. Choose the FONT command.
3. Make sure that there is an X in the
Printer Fonts check box. If there is no
X, click on the box.
_____________________________________________
* NOTE If you do not have an X in the Printer Fonts
check box, you will be given a list of raster
and stroke fonts. These fonts generally do
not look as clean as printer fonts and they
usually take longer to send to the printer.
By selecting the Printer Fonts check box, you
will get a list of internal, cartridge, and
soft fonts that you have available to you.
In addition, you will receive three stroke
fonts (Modern, Roman, and Script).
_____________________________________________
4. Select typeface.
5. Select the point size in the Size list
box. If you are using a scalable font and
do not see the point sizes that you want,
highlight the box where the point sizes
appear and type in the size you want (from
1 - 409 points).
6. If you want to change the style of the
font that you are using, select Bold,
Italic, Underline, or Strikeout in the
appropriate Style check box.
7. Choose the OK button.
Printing on Legal-size Paper
1. Select the FILE menu.
2. Choose the PAGE SETUP command.
3. Click on the arrow to the right of the
Paper Size drop-down list box. Select
Legal 8 1/2 x 14 in.
4. Choose Orientation by selecting the option
button next to Portrait or Landscape.
5. Choose the OK button.
6. Select the FILE menu.
7. Choose the PRINTER SETUP command.
Page 30
8. Choose the SETUP button.
9. Choose the OK button.
10. Click on the arrow keys to the right of
the Paper Source drop-down list box to
scroll through the available options. If
you do not have a legal-size paper tray,
or you do not want to configure the MP
tray to a legal page size, select Manual
feed.
11. Choose the OK button twice to return to
your document.
_____________________________________________
* NOTE If you select number of copies from the PRINT
dialog box, Excel will send the print job
that many times. If you select number of
copies in PRINTER SETUP, Excel will send the
copies command directly to the printer and
your documents will print much faster.
_____________________________________________
Printing Special Characters
You can print special characters in Excel
3.0a by using the Windows Character Map.
Character Map allows you to select and copy
special characters to the Clipboard, then
these characters can be pasted into a
document in a Windows application. Look for
additional information about using Character
Map in the Windows user's guide.
If you are using an HP LaserJet 4 printer
internal font, characters available in the
Windows 3.1 Latin 1 Symbol Set can be printed
in Excel 3.0a by holding down the [Alt] key
and pressing 0 (zero) on the numeric keypad
followed by the three-digit decimal
equivalent of the character you wish to
print. Refer to "Appendix B" in the HP
LaserJet 4 and 4M Printer User's Manual for
an illustration of the
Windows 3.1 Latin 1 Symbol Set and its
decimal equivalents.
Page 31
_____________________________________________
* NOTE Windows applications default to the Windows
3.1 Latin 1 Symbol Set. The characters in
this set are the only ones that can be used
unless you have installed and selected a font
that specifically states that is uses a
different symbol set (for example, Math-8,
Roman-8).
_____________________________________________
Common Problems
Out of Memory Error Message
If an out of memory error occurs while using
Windows, you will need to do the following:
1. Close all unnecessary applications to free
memory.
2. If you are running any RAM resident
programs (Sidekick, for example), remove
them from memory and reboot your computer.
ERROR 20 Displayed on Printer Control Panel
If your printer displays a 20 MEM OVERFLOW
message on its control panel when printing a
document, you will need to add additional
memory to the printer or reduce the graphics
resolution of the document being printed.
You can change graphics resolution by
selecting FILE, Printer Setup, Setup, OK,
Printer Resolution, and choosing 300 dpi or
600 dpi.
Cannot Select Fit to Page or Enlarge/Reduce
Both the Fit To Page and Reduce and Enlarge
features in the spreadsheet are available
only in PostScript and not with the PCL
driver. However, the PCL driver can use Fit
to Page when printing a chart.
_____________________________________________
* NOTE Fit to Page and Reduce and Enlarge are
available with the PCL driver in Excel 4.0.
_____________________________________________
Page 32
Cannot Select Paper Size in Page Setup
If paper size is grayed out, you will need to
check the following:
Check your driver version in Windows by going
into Control Panel - Printers - Configure -
Setup - About. You need driver version 3.77
or later. You must also have Excel version
3.0a. To obtain the update to Excel version
3.0a, contact Microsoft Corporation End User
Sales at (800) 426-9400.
As an interim solution, you can go into
Windows and from the Main Window enter
Control Panel, Printers, choose Configure,
then go into Setup to make the paper size
selection before entering MS Excel 3.0.
Other Problems
If you are having other types of problems, or
if the suggestions provided in this section
have not resolved the problem:
1. Read the Windows Software Application
Note.
2. Try printing similar documents. Is the
problem isolated to one document? If so,
find and delete invalid or misplaced
format selections in the problem document.
3. Repeat the driver installation procedures.
4. Refer to the Microsoft Excel documentation
or see other software support information
about support services available.
Page 33
WORDPERFECT VERSION 5.1 FOR WINDOWS
WordPerfect Corporation Technical Support
WordPerfect Printer Support ......(800) 228-1023
Installation .....................(800) 228-6076
Feature Support ..................(800) 228-1029
Network Support ..................(800) 228-6066
Graphics Support .................(800) 228-6013
Hours .........................7 AM to 6 PM MST
Charge .....................................None
Required Identification ..........License Number
Ordering Printer Disk Updates ....(800) 222-9409
WordPerfect's Bulletin Board Service (BBS)
If you have a modem, you can download printer
drivers free from the WordPerfect bulletin
board by calling the number designated for
your modem type.
BBS IBM (Baud 1200 - 2400) .......(801) 225-4414
BBS High Speed (Baud 9600 - 38400)(801) 225-4444
BBS 68000 (Baud 1200 - 2400) .....(801) 226-1605
BBS Unix (Baud 1200 - 2400) ......(801) 228-9909
If you have questions or need help in using
WordPerfect's BBS, call the following number
for information.
WordPerfect BBS Support ..........(801) 228-9904
The information and procedures contained in
this document apply to WordPerfect for
Windows version 5.1.
Selecting a Printer Driver
WordPerfect for Windows allows you to use the
printer driver written by WordPerfect
Corporation or the Windows printer driver
that all other Windows applications use. The
following steps allow you to choose the
WordPerfect printer driver or the Windows
printer driver.
1. Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Select the WordPerfect option button, or
the Windows option button, in the Printer
Drivers list box.
4. Choose the SELECT button.
Page 34
_____________________________________________
* NOTE If you choose the Windows option button, you
must have installed an HP LaserJet 4 printer
driver in Windows 3.1.
_____________________________________________
Installing a Printer Driver (WordPerfect
Driver)
To install the WordPerfect printer driver,
follow these steps:
1. Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Choose the ADD button.
4. Select the HP LaserJet 4 printer and
choose the ADD button.
5. Choose the OK button.
6. Choose the HP LaserJet 4 and choose the
SELECT button.
If the HP LaserJet 4 printer is not listed,
you can get the driver by calling HP
Distribution at (303) 353-7650 or WordPerfect
Corporation at (800) 222-9409. If you are a
member of CompuServe, you can download the
driver from the HP Peripherals Forum.
Choosing a Port (WordPerfect Driver)
The default configuration in WordPerfect for
Windows for the HP LaserJet 4 printer is
parallel. However, if you use a serial port,
complete the following steps:
1. Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Select the HP LaserJet 4 printer and
choose the SETUP button.
4. Select your port from the Port: drop-down
list box.
Page 35
Installing a Sheet Feeder (WordPerfect Driver)
To make the most of your HP LaserJet 4
printer's paper feed options, you should
install a sheet feeder. Complete the
following steps to install the sheet feeder:
1 Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Select the HP LaserJet 4 printer, then
choose the SETUP button.
4. Choose the Sheet Feeder button, then use
the arrow keys to scroll through the list
of sheet feeders. Select the sheet feeder
option for the HP LaserJet 4 printer.
5. Choose the SELECT button.
6. Choose the OK button.
7. Choose the SELECT button.
Installing Fonts
Installing Fonts (WordPerfect Driver)
If you have a cartridge or soft font, you
need to select drivers for these fonts in
WordPerfect.
_____________________________________________
* NOTE If you are using the Windows printer driver,
see "Adding Fonts" under the "General
Information" section of the Windows note.
_____________________________________________
Use the following steps to select drivers for
your fonts.
1. Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Select the WORDPERFECT option button.
4. Choose the SETUP button.
5. If you are installing a driver for a soft
font, type in the name of the directory
where your soft font files are kept in the
Path for Downloadable Fonts and Printer
Commands: box.
6. Choose the Cartridges/Fonts button.
7. Select Cartridges or Soft Fonts.
8. Choose the SELECT button.
9. If you are installing a Cartridge, select
your cartridge from the list, choose the
OK button, choose the CLOSE button, then
go to step 15.
Page 36
10. If you are installing a soft font,
highlight the name of your soft font
group, then choose the SELECT button.
11. Use the arrow keys to the right of the
Select Fonts list box to scroll through
the font list, and select your font.
12. If you are selecting soft fonts, be sure
to mark one of the option boxes Present
When Print Job Begins or Can be
Loaded/Unloaded During Job.
If you choose Present When Print Job
Begins, the font will be downloaded as
permanent and will remain in printer
memory until the printer is powered off or
receives a specific command to delete the
font from memory.
If you choose Can be Loaded/Unloaded
During Job, the font will be assigned a
temporary status and will be downloaded
when needed instead of remaining in
printer memory.
13. Choose the OK button, then choose the
CLOSE button.
14. Choose the CLOSE button again.
15. Choose the OK button.
16. Choose the UPDATE button, then choose the
CLOSE button.
Installing Fonts (Windows Driver)
If you are using the Windows printer driver,
install fonts according to the instructions
in the "Adding Fonts" section of this
application note.
Page 37
Common Tasks
Selecting Paper Size
1. Select the LAYOUT menu.
2. Choose the PAGE command.
3. Choose the PAPER SIZE command.
4. Select a paper size for your document.
5. Choose the SELECT button.
_____________________________________________
* NOTE If you are using the Windows printer driver,
the only page size available will be the size
selected in the Printer Setup dialog box. If
you are using the WordPerfect driver, at the
Paper Size screen highlight the page size you
need and choose the Select button.
_____________________________________________
Font Selection
The following steps select a font using the
Font dialog box. Fonts can also be selected
in other ways. See your WordPerfect user's
documentation for instructions.
1. Select the FONT menu.
2. Choose the FONT command.
3. Select the font and point size you want.
4. Choose the OK command.
Creating Forms (WordPerfect Driver)
1. Select the LAYOUT menu.
2. Choose PAGE command.
3. Choose the PAPER SIZE command.
4. Choose the ADD button.
5. In the Add Paper Size dialog box, select
Paper Type, Paper Size, Text Adjustments,
Paper Orientation, Paper Location and
Print Options. When all selections have
been made, choose the OK button.
6. Highlight the form you have created and
choose the Select button.
Page 38
Printing in Landscape Orientation (WordPerfect
Driver)
1. Select the LAYOUT menu.
2. Choose the PAGE command.
3. Choose the PAPER SIZE command.
4. Select the Standard 11" x 8.5" paper size
from the Paper Size list box.
5. Choose the SELECT button.
6. Select the FILE menu, choose the PRINT
command, then choose the PRINT button to
print your document.
Printing in Landscape Orientation (Windows
Driver)
1. Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Choose the SETUP button.
4. Click on the arrow next to the Paper
Source drop down list box.
5. Select the paper tray you want to use, or
select the Manual option.
6. Choose the Landscape option button.
7. Choose the OK button.
8. Select the FILE menu, choose the PRINT
command, then choose the PRINT button to
print your document.
Printing on Legal-Sized Paper (WordPerfect
Driver)
1. Select the LAYOUT menu.
2. Choose the PAGE command.
3. Choose the PAPER SIZE command.
4. Select the Legal 8.5" x 14" paper size
from the Paper Size list box.
If you have the universal paper tray (set
to legal paper size), or have configured
the MP Tray to legal paper size, edit the
form to change the location to continuous;
otherwise select the Manual option. Page
orientation (portrait or landscape) should
also be selected on this screen.
5. Choose the SELECT button.
6. Select the FILE menu, choose the PRINT
command, then choose the PRINT button to
print your document.
Page 39
Printing on Legal-size Paper (Windows Driver)
1. Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Choose the SETUP button.
4. Click on the arrow to the right of the
Paper Size drop-down list box. Select
Legal 8 1/2 x 14 in.
5. Click on the arrow next to the Paper
Source drop-down list box.
6. If you have the universal paper tray set
to legal or the MP Tray configured for
legal page size, select the appropriate
paper tray. If you do not have the
universal paper tray set to legal paper
size or do not plan to configure the MP
Tray to legal paper size, select the
Manual option.
7. Choose the appropriate orientation option
button.
8. Choose the OK button, then choose the
CLOSE button.
9. Select the FILE menu, choose the PRINT
command, then choose the PRINT button to
print your document.
Page 40
Printing on COM-10 Envelopes (WordPerfect
Driver)
1. Select the LAYOUT menu.
2. Choose the PAGE command.
3. Choose the PAPER SIZE command.
4. Highlight the Envelope 9.5" x 4" option.
Check the Location column to make sure it
is set to the paper location you need (for
example, Manual or Continuous). Choose
Continuous if you have the optional
envelope feeder or have configured the MP
Tray for a Com-10 envelope paper size.
5. Choose SELECT.
6. Choose the MARGIN command, then set the
following margins:
Top 2"
Bottom 1"
Left 4"
Right 1"
7. Select the FILE menu, choose the PRINT
command, then choose the PRINT button to
print your document.
Printing on COM-10 Envelopes (Windows Driver)
1. Select the FILE menu.
2. Choose the SELECT PRINTER command.
3. Choose the SETUP button.
4. Click on the arrow to the right of the
Paper-Size drop-down list box. Select
Com-10 4 1/8 x 9 1/2 in.
5. Click on the arrow next to the Paper
Source drop-down list box.
6. Select Envelope if you have the optional
envelope feeder or have configured the MP
Tray for a Com-10 envelope paper size.
Select the Manual option if you are
manually feeding your envelopes.
7. Choose the Landscape orientation option
button, then choose the OK button
8. Select the LAYOUT Menu
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9. Choose the MARGIN command, then set the
following margins:
Top 2"
Bottom 1"
Left 4"
Right 1"
10. Select the FILE menu, choose the PRINT
command, then choose the PRINT button to
print your document.
Dual-Bin Printing (WordPerfect's Driver)
1. First select a sheet feeder (see the
"Installing a Sheet Feeder" section of
this note).
2. Create a form for each bin you want to use
(see the "Creating a Form" section of this
note).
3. Place the cursor at the top of the page
you want printed from a specific bin.
4. Select the LAYOUT menu.
5. Choose the PAGE command.
6. Choose the PAPER SIZE command.
7. Select the form with the bin you want to
use, then choose the select button.
_____________________________________________
* NOTE Dual-Bin Printing is not supported with the
Windows Driver
_____________________________________________
Printing Special Characters
If you need characters not accessible from
your keyboard, WordPerfect will allow you to
print these characters using the WP
Characters command on the Font menu.
1. Position your cursor where you want the
special character to appear.
2. Select the FONT menu.
3. Choose the WP CHARACTERS command.
4. Click on the arrow keys in the Set drop-
down list box to display the options
available, then select the character set
containing the character needed.
5. Select the character you want by clicking
on it.
6. Choose the Insert or Insert and Close
button.
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Special Features
The following special features are supported
only with the WordPerfect driver.
Printing Reverse Text (White Text on a Black
Background)
1. Select the GRAPHICS menu.
2. Choose the USER BOX command.
3. Choose the OPTIONS command.
4. Choose 100% gray shading by clicking on
the up arrow button next to the Percent
text box, then choose the OK button.
5. Select the GRAPHICS menu.
6. Choose the USER BOX command.
7. Choose the CREATE command.
8. Select the Text Editor option button, then
choose the OK button.
9. Select the FONT menu, then choose the Font
command.
10. Select Font and Point Size from the list
boxes, then choose the OK button.
11. Select the FONT menu.
12. Choose the COLOR command.
13. Click on and hold the double arrow button
in the Predefined Colors drop-down list
box. While holding down the right mouse
button, move the selection cursor until
White is highlighted; release the mouse
button, then choose the OK button.
14. Type text, then choose the CLOSE button.
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_____________________________________________
* NOTE If you want to see white text on the black
background, Text in Windows System Colors
must not be selected. This option is found
under File, Preferences, Display.
_____________________________________________
Printing Rotated Text
Text rotation is available in WordPerfect for
Windows using the User or Text Box feature
(rotated text will print, but will not appear
on the screen).
1. Select the GRAPHICS menu.
2. Choose the USER BOX command.
3. Choose the CREATE command.
4. Select the TEXT EDITOR option button, then
choose the OK button.
5. Choose the Box Position and Size button,
and make appropriate selections, then
choose the OK button.
6. Choose the ROTATE button.
7. Select the appropriate option button, then
choose the OK button.
8. Select the FONT menu.
9. Choose the FONT command.
10. Select the Font and Point Size you want,
then choose the OK button.
11. Choose the Box Position button. At the
Box Position and Size dialog box, make any
selections you want for Box Type, Anchor,
Size, Vertical Position or Horizontal
Position, then choose the OK button.
12. Type text.
13. Choose the OK button, then choose the
CLOSE button.
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Graphics Quality Setting (WordPerfect Driver)
1. Select the FILE menu.
2. Choose the PREFERENCES command.
3. Choose the PRINT command.
4. Change the Graphics Quality setting in the
Document Settings box.
5. Choose the OK button.
Common Problems
ERROR 20 Displayed on Printer Control Panel
If your printer displays a 20 MEM OVERFLOW
message on its control panel when printing a
document, you will need to either add
additional memory to the printer or reduce
the graphics resolution of the document being
printed.
If you are using WordPerfect's printer
driver, see the "Graphics Quality Setting
(WordPerfect Driver)," section of this note
for instructions about changing graphics
resolution. If you are using the Windows
printer driver, change graphics resolution by
selecting: FILE, Print Setup, Setup, Printer
Resolution, then choosing either 300 dpi or
600 dpi.
Page 45
WORD FOR WINDOWS VERSION 2.0
Microsoft Corporation
Microsoft Word for Windows
Customer Support................(206) 462-9673
Common Tasks
Printer Setup
1. Select the FILE menu.
2. Choose the PRINT SETUP command.
3. Select the printer you wish to change.
4. Choose the SETUP button.
Use this menu to select the Printer, Paper
Source, Paper Size, Orientation, Number of
Copies, and Graphics Resolution. You can
also change settings for Memory, Cartridge
Fonts, and Page Protection if you have not
already done so.
5. Choose the OK button twice to return to
your document.
Selecting Fonts
You can change the font before typing in the
text or highlight a selected portion of the
text and then select a font in one of two
ways:
Font Name/Point Size (on the document screen
ribbon bar):
1. Click on the down arrow following the font
field.
Microsoft Word will list all of the
typefaces available to you, including
internal fonts, installed cartridge and
soft fonts, and Type Director fonts.
2. Select the font you want.
3. Move the mouse to the points field and
click on the down arrow.
If you have selected a bitmapped font, like
the internal Courier or Line Printer, or a
non-scalable cartridge/soft font, the listed
sizes are the only sizes available. If you
have selected a scalable font, like the
internal CG Times or Univers, the sizes shown
are only a small sample of the sizes
available. If the size you want is not
listed, highlight the points box and type in
the point size you want (between 4 and 127).
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_____________________________________________
* NOTE Although the HP LaserJet 4 printer can scale
fonts from .25 to 999.75 points, Microsoft
Word for Windows only supports from 4 to 127
points in .5 point increments.
_____________________________________________
Format Character (on the menu bar):
1. Select the FORMAT menu.
2. Choose the CHARACTER command.
3. Click on the down arrow following the Font
field.
4. Select the font you want.
5. Move the mouse to the Points field and
click on the down arrow.
Once again, if you have selected a
bitmapped font, select from the listed
sizes. If you have selected a scalable
typeface, you can highlight the Point Size
box and type in a point size between 4 and
127.
While in the CHARACTER dialog box you can
also select font attributes, including
bold, italic and bold italic.
6. Choose the OK button to return to your
document.
Document Format
1. Select the FORMAT menu.
2. Choose the PAGE SETUP command.
At the Printer Setup screen, you can
change Margins, Paper Size, Orientation,
and Paper Source.
After all changes are made, select the OK
button to return to your document.
Printing on Legal-Sized Paper
1. Select the FORMAT menu.
2. Choose the PAGE SETUP command.
3. Choose the Size and Orientation option
button.
4. Click on the down arrow following the
Paper Size field.
5. Select Legal 8 1/2 x 14 in.
6. Select the Landscape or Portrait option
button under Orientation.
7. Select the Paper Source option button.
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8. Select a tray from the First Page list box
if you have the universal paper tray or
the MP Tray is configured to legal paper
size. Select Manual Feed from the First
Page list box if you do not have a legal-
size paper tray.
_____________________________________________
* NOTE Check your HP LaserJet 4 printer user's
manual for instructions about setting the MP
tray size.
_____________________________________________
9. Select the appropriate option in the Other
Pages list box.
10. Choose the OK button to return to your
document.
Printing on COM-10 Envelopes
Manually fed envelopes can be printed by
using the Envelope icon on the Toolbar.
Envelopes can be printed automatically from
the MP tray or the optional envelope feeder
by making the following changes:
1. Select the TOOLS menu.
2. Choose the OPTIONS command.
3. Select the Print icon.
4. Select the Printer's Envelope Feeder has
been Installed check box.
5. Choose the OK button.
6. Select the ENVELOPE button on the Toolbar.
The inside address for the letter will
show up in the Addressed To box. You can
either accept this address, or type in
another address.
If you want to print a return address on
the envelope, type the address in the
Return Address box.
Dual-Bin Printing
1. Select the FORMAT menu.
2. Choose the PAGE SETUP command.
3. Select the Paper Source option button.
4. In the First Page list box, highlight the
tray which contains your cover sheet or
letterhead.
5. In the Other Pages list box, highlight the
tray which contains regular paper.
Page 48
Printing Special Characters
You can print special characters in Word for
Windows by following these steps:
1. Select the INSERT menu.
2. Choose the SYMBOL command.
3. Select the symbol set you want from the
Symbols From: drop-down list box.
4. Select the symbol you want, then choose
the OK button.
Common Problems
ERROR 20 Displayed on Printer Control Panel
If your printer displays a 20 MEM OVERFLOW
message on its control panel when printing a
document, you will need to add additional
memory to the printer or reduce the graphics
resolution of the document being printed.
You can change graphics resolution by
selecting FILE, Print Setup, Setup, Printer
Resolution, and choosing 300 dpi or 600 dpi.
Page 49