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  1.  
  2.  
  3.  
  4.                       MICROSOFT WINDOWS VERSION 3.1
  5.  
  6.                       HP LaserJet 4 Printer
  7.  
  8.                       Software Application Note
  9.  
  10.  
  11.  
  12.  
  13.  
  14.  
  15.  
  16.  
  17.  
  18.  
  19.  
  20.             Notice
  21.  
  22.                       The information in this document is subject to
  23.                       change without notice.
  24.  
  25.                       HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH
  26.                       REGARD TO THIS MATERIAL, INCLUDING, BUT NOT
  27.                       LIMITED TO, THE IMPLIED WARRANTIES OF
  28.                       MERCHANTABILITY AND FITNESS FOR A PARTICULAR
  29.                       PURPOSE.  Hewlett-Packard shall not be liable for
  30.                       errors contained herein or for incidental
  31.                       consequential damages in connection with the
  32.                       furnishing, performance, or use of this material.
  33.  
  34.                       This document contains proprietary information
  35.                       which is protected by copyright.  All rights are
  36.                       reserved.  No part of this document may be
  37.                       photocopied, reproduced, or translated into
  38.                       another language without the prior written consent
  39.                       of Hewlett-Packard Company.
  40.  
  41.                       Copyright 1992 by HEWLETT-PACKARD COMPANY.
  42.  
  43.                       Microsoft(R) is a U.S. Registered trademark of
  44.                       Microsoft Corporation.  PageMaker(R) is a U.S.
  45.                       registered trademark of Aldus Corporation.
  46.                       PostScript(TM) is a trademark of Adobe Systems,
  47.                       Systems, Incorporated, which may be registered in
  48.                       certain jurisdictions.
  49.  
  50.  
  51.  
  52.  
  53.  
  54.  
  55.  
  56.                       Edition 1
  57.                       Printed in U.S.A.   9/92
  58.  
  59.  
  60.  
  61.  
  62.  
  63.  
  64.             MICROSOFT WINDOWS VERSION 3.1
  65.             Notice ...................................................0
  66.             About This Document ......................................3
  67.                       HP First FAX Retrieval System ..................4
  68.                  Hewlett-Packard Distribution ........................4
  69.                  CompuServe ..........................................4
  70.             Microsoft Corporation ....................................5
  71.                  Microsoft Corporation Customer Support ..............5
  72.                  Additional Support Numbers for Windows
  73.                  Applications ........................................5
  74.                  Windows Printer Setup ...............................7
  75.                       Verifying the Windows Driver Version ...........7
  76.                  Installing a Printer Driver .........................7
  77.                  Deleting a Printer Driver ...........................8
  78.                  Changing Printer Defaults ...........................8
  79.                  Adding PostScript Support ...........................10
  80.                       Turning Language Switching On ..................10
  81.                       Installing a PostScript Printer Driver .........11
  82.             General Information ......................................12
  83.                  Adding Fonts ........................................12
  84.                       Using AutoFont Support .........................12
  85.                       Selecting Cartridge Fonts and Typefaces ........13
  86.                       Installing Bitmapped and Scalable Font
  87.                       Cartridges .....................................14
  88.                       Installing Disk-based Bitmapped Fonts and
  89.                       Scalable Typefaces .............................15
  90.                       Downloading Fonts as Permanent .................16
  91.                  Using Print Manager .................................18
  92.             Common Problems In Windows ...............................19
  93.                       HP LaserJet 4 Printer Does Not Show Up In
  94.                       Windows Options ................................19
  95.                       Out of Memory Error Message ....................19
  96.                       ERROR 20 Displayed on Printer Control Panel ....20
  97.                       Font Does Not Print ............................20
  98.                       Other Problems .................................22
  99.                       Calling for Help ...............................22
  100.             PageMaker version 4.0 ....................................23
  101.                  Aldus Corporation Technical Support .................23
  102.                  Common Tasks ........................................23
  103.                       Page Formatting ................................23
  104.                       Selecting Fonts ................................24
  105.                       Printing on Legal-Size Paper ...................25
  106.                       Printing Reverse Text ..........................25
  107.                       Rotating Text ..................................26
  108.                       Printing Special Characters ....................27
  109.                  Common Problems .....................................28
  110.                       Screen Fonts Appear Jagged .....................28
  111.                       ERROR 20 Displayed on Printer Control Panel ....28
  112.             Microsoft Excel version 3.0a .............................29
  113.                  Microsoft Corporation Technical Support .............29
  114.                  Common Tasks ........................................29
  115.                       Page Setup .....................................29
  116.                       Changing the Printer Setup .....................29
  117.                       Selecting Fonts ................................30
  118.                       Printing on Legal-size Paper ...................30
  119.  
  120.                                                               Page     1
  121.  
  122.  
  123.  
  124.                       Printing Special Characters ....................31
  125.                  Common Problems .....................................32
  126.                       Out of Memory Error Message ....................32
  127.                       ERROR 20 Displayed on Printer Control Panel ....32
  128.                       Cannot Select Fit to Page or Enlarge/Reduce ....32
  129.                       Cannot Select Paper Size in Page Setup .........33
  130.                       Other Problems .................................33
  131.             WordPerfect version 5.1 for Windows ......................34
  132.                  WordPerfect Corporation Technical Support ...........34
  133.                       WordPerfect's Bulletin Board Service (BBS) .....34
  134.                  Selecting a Printer Driver ..........................34
  135.                       Installing a Printer Driver (WordPerfect
  136.                       Driver) ........................................35
  137.                       Choosing a Port (WordPerfect Driver) ...........35
  138.                       Installing a Sheet Feeder (WordPerfect
  139.                       Driver) ........................................36
  140.                  Installing Fonts ....................................36
  141.                       Installing Fonts (WordPerfect Driver) ..........36
  142.                       Installing Fonts (Windows Driver) ..............37
  143.                  Common Tasks ........................................38
  144.                       Selecting Paper Size ...........................38
  145.                       Font Selection .................................38
  146.                       Creating Forms (WordPerfect Driver) ............38
  147.                       Printing in Landscape Orientation
  148.                       (WordPerfect Driver) ...........................39
  149.                       Printing in Landscape Orientation (Windows
  150.                       Driver) ........................................39
  151.                       Printing on Legal-Sized Paper (WordPerfect
  152.                       Driver) ........................................39
  153.                       Printing on Legal-size Paper (Windows Driver) ..40
  154.                       Printing on COM-10 Envelopes (WordPerfect
  155.                       Driver) ........................................41
  156.                       Printing on COM-10 Envelopes (Windows Driver) ..41
  157.                       Dual-Bin Printing (WordPerfect's Driver) .......42
  158.                       Printing Special Characters ....................42
  159.                  Special Features ....................................43
  160.                       Printing Reverse Text (White Text on a Black
  161.                       Background) ....................................43
  162.                       Printing Rotated Text ..........................44
  163.                       Graphics Quality Setting (WordPerfect Driver) ..45
  164.                  Common Problems .....................................45
  165.                       ERROR 20 Displayed on Printer Control Panel ....45
  166.             Word for Windows version 2.0 .............................46
  167.                  Microsoft Corporation ...............................46
  168.                  Common Tasks ........................................46
  169.                       Printer Setup ..................................46
  170.                       Selecting Fonts ................................46
  171.                       Document Format ................................47
  172.                       Printing on Legal-Sized Paper ..................47
  173.                       Printing on COM-10 Envelopes ...................48
  174.                       Dual-Bin Printing ..............................48
  175.                       Printing Special Characters ....................49
  176.                  Common Problems .....................................49
  177.                       ERROR 20 Displayed on Printer Control Panel ....49
  178.  
  179.  
  180.                                                               Page     2
  181.  
  182.  
  183.  
  184.             ABOUT THIS DOCUMENT
  185.  
  186.                            This document is designed to assist you in
  187.                            setting up and using MS Windows 3.1 with your
  188.                            HP LaserJet 4 printer and to guide you
  189.                            generally through the use of Windows 3.1
  190.                            applications.
  191.  
  192.                            Because most Windows 3.1 applications use the
  193.                            HPPCL5E printer driver, once you install the
  194.                            printer driver, you are ready to print from
  195.                            any Windows application.  Additionally, the
  196.                            instructions for paper handling, printer
  197.                            configuration, and font and typeface
  198.                            installation are identical in most Windows
  199.                            3.1 applications.  This document provides
  200.                            specific instructions for these common tasks.
  201.  
  202.                            This document also includes detailed
  203.                            information about using PageMaker 4.0,
  204.                            Microsoft Excel 3.0a, WordPerfect for Windows
  205.                            5.1, and Word for Windows 2.0 with the HP
  206.                            LaserJet 4 printer.  These instructions can
  207.                            be used as a guide for other Windows 3.1
  208.                            software.  For information on selecting
  209.                            printer features through your Windows 3.1
  210.                            software applications, consult your software
  211.                            documentation or contact your software
  212.                            company.
  213.  
  214.                            Additionally, HP provides Software
  215.                            Application Notes for selected software
  216.                            packages.  These notes are available through
  217.                            the following distribution sources:
  218.  
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  239.  
  240.                                                               Page     3
  241.  
  242.  
  243.  
  244.                          HP First FAX Retrieval System
  245.  
  246.                            If you would like to have a list of printer
  247.                            drivers and Software Application Notes faxed
  248.                            to you:
  249.  
  250.                            1. Dial (800) 333-1917 from any touch-tone
  251.                               telephone.
  252.                            2. Select (1) for HP FIRST.
  253.                            3. Follow the voice prompts that guide you to
  254.                               select an index or to enter a document ID
  255.                               number for product information.
  256.  
  257.                               When you have selected all the documents
  258.                               you want, you will be prompted to enter
  259.                               the telephone number of the receiving FAX
  260.                               machine.
  261.  
  262.                               After HP FIRST acknowledges your documents
  263.                               are ready, the system will dial the
  264.                               telephone number of the FAX machine you
  265.                               selected, and the documents you requested
  266.                               will be sent.
  267.                            _____________________________________________
  268.                  *  NOTE   The time required to receive your information
  269.                            will vary depending on the length or
  270.                            complexity of the documents you requested.
  271.                            _____________________________________________
  272.  
  273.                       Hewlett-Packard Distribution
  274.  
  275.                            Application notes and drivers are available
  276.                            for selected software packages through
  277.                            Hewlett-Packard Distribution.  Call (303)
  278.                            353-7650 for information (Monday through
  279.                            Friday, 7 AM to 6 PM, MST).
  280.  
  281.                       CompuServe
  282.  
  283.                            If you are a member of CompuServe, you can
  284.                            download Software Application Notes and
  285.                            software drivers from the HP Peripherals
  286.                            Forum.
  287.  
  288.  
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  299.  
  300.                                                               Page     4
  301.  
  302.  
  303.  
  304.             MICROSOFT CORPORATION
  305.  
  306.                       Microsoft Corporation Customer Support
  307.                            Windows Technical Support ........(206) 637-7098
  308.                            Microsoft Programs and DOS .......(206) 454-2030
  309.                            Hours ..........................6 AM - 6 PM. PST
  310.                            Required Identification ....................None
  311.                            ChargeNone (Charge for DOS support after 90 days)
  312.  
  313.                       Additional Support Numbers for Windows
  314.                       Applications
  315.  
  316.                            Corel Draw .......................(613) 728-1990
  317.                            Harvard Graphics for Windows .....(408) 988-4005
  318.                            Lotus 1-2-3 for Windows ..........(617) 253-9150
  319.                            Micrografx Designer ..............(214) 234-2694
  320.                            Microsoft Excel ..................(206) 635-7070
  321.                            Microsoft Word for Windows .......(206) 462-9673
  322.                            Microsoft Works for Windows ......(206) 635-7130
  323.                            Aldus PageMaker ..................(206) 628-2040
  324.                            Aldus Persuasion .................(206) 628-2040
  325.                            Microsoft Powerpoint .............(206) 635-7145
  326.                            WordPerfect for Windows ..........(800) 228-1023
  327.                            Quark XPress .....................(303) 894-8899
  328.  
  329.                            For information about Microsoft support and
  330.                            warranty policies, refer to Microsoft
  331.                            documentation.
  332.  
  333.                            Product upgrade policies and procedures:  To
  334.                            upgrade your current version of Microsoft
  335.                            Windows, call Microsoft Customer Service at
  336.                            (800)426-9400.  If you are in the USA or
  337.                            Canada, you can order upgraded printer
  338.                            drivers for the HP LaserJet family of
  339.                            printers by calling Hewlett-Packard
  340.                            Distribution at (303) 353-7650; for all other
  341.                            countries, contact your HP dealer.  If you
  342.                            are a member of CompuServe, you will find
  343.                            current drivers available on the HP
  344.                            Peripherals Forum.
  345.  
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  359.  
  360.                                                               Page     5
  361.  
  362.  
  363.  
  364.                            Supported Fonts and Typefaces
  365.  
  366.                                       Cartridge Fonts 92286
  367.                                   A,B,C,D,E,F,G,H,IC,J,K,L,M,N,P,
  368.                                    PC,Q,R,T,U,V,W,W1,X,Y,Z,Z1a
  369.                                       Cartridge Fonts 92290...
  370.                                               S1,S2
  371.                                       Cartridge Fonts C2053A
  372.                                     C01,C02,C03,C04,C05,C06,C07,
  373.                                              C08,C09
  374.                                       Cartridge Fonts C2055A
  375.                                                C01
  376.                                       Cartridge Fonts C2050B
  377.                                              C80,C90
  378.                                       Cartridge Fonts C2050C
  379.                                              C80,C90
  380.  
  381.                                   Disk-based Fonts...All Hewlett-
  382.                                         Packard LaserJets
  383.                                         Disk-based Fonts
  384.  
  385.                                         Type Director 2.0...
  386.                                           All Typefaces
  387.  
  388.                                   Scalable Disk-based Typefaces
  389.                                           All Typefaces
  390.  
  391.                            Support for most HP 92286 and 92290 fonts
  392.                            does not come with Windows. (Windows does
  393.                            come with support for the HP 92286IC,
  394.                            92286PC, and 92286Z cartridges.) For support
  395.                            with cartridges other than these three, you
  396.                            will need to get the PCM files, or AutoFont
  397.                            Support files.  These can be downloaded from
  398.                            the HP Peripherals Forum on CompuServe or
  399.                            ordered from Hewlett Packard at (303) 353-
  400.                            7650. See the "Installing Bitmapped and
  401.                            Scalable Font Cartridges" section of this
  402.                            note for information about installing PCM's
  403.                            and using AutoFont Support.
  404.  
  405.  
  406.  
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  419.  
  420.                                                               Page     6
  421.  
  422.  
  423.  
  424.                       Windows Printer Setup
  425.  
  426.                            The information in this section describes how
  427.                            to set up Windows 3.1 for use with an HP
  428.                            LaserJet 4 printer in PCL mode.
  429.  
  430.                            The procedures in this document assume that
  431.                            Windows is already installed and operating.
  432.  
  433.                          Verifying the Windows Driver Version
  434.  
  435.                            Follow these steps to verify the version of
  436.                            the Windows 3.1 printer driver you are using.
  437.  
  438.                            1. From the Windows PROGRAM MANAGER menu,
  439.                               open the MAIN program  Window.
  440.                            2. From the Main menu, double-click on the
  441.                               CONTROL PANEL icon to open Control Panel.
  442.                            3. Double-click on the PRINTERS icon.
  443.                            4. Highlight HP LaserJet 4 on (port):.
  444.                            5. Choose the SETUP button.
  445.                            6. Choose the ABOUT button. This screen will
  446.                               tell you which version of the printer
  447.                               driver you have.  If you do not have at
  448.                               least version 31.3.86 of the driver, call
  449.                               Hewlett-Packard Distribution at
  450.                               (303) 353-7650 to receive a free copy of
  451.                               the most current driver.
  452.                            7. To exit, choose the OK button twice, then
  453.                               choose the CLOSE button.
  454.                            8. Press [Alt][F4] to exit Control Panel.
  455.  
  456.                       Installing a Printer Driver
  457.  
  458.                            Follow the instructions in the README file on
  459.                            the Windows 3.1 updated printer driver disk
  460.                            to install the HP LaserJet 4 printer driver.
  461.                            You can print these instructions by typing
  462.                            the following at a DOS prompt:
  463.  
  464.                            1. Insert disk into drive A:
  465.                            2. At your DOS prompt type A: to get an A
  466.                               prompt.
  467.                            3. At the A prompt type COPY README PRN, then
  468.                               press [ENTER].
  469.  
  470.                            If the [Form Feed] light on the printer's
  471.                            control panel stays on after the README file
  472.                            has printed, more data is in the print
  473.                            buffer.  To print the remaining data in the
  474.                            print buffer use the following steps:
  475.  
  476.  
  477.  
  478.  
  479.  
  480.                                                               Page     7
  481.  
  482.  
  483.  
  484.                            1. Press and release the [On Line] key to
  485.                               take the printer offline.
  486.                            2. Press and release the [Form Feed] key to
  487.                               print the data in the print buffer, then
  488.                               press and release the [On Line] key to put
  489.                               the printer back online.
  490.                            _____________________________________________
  491.                  *  NOTE   Any HP LaserJet 4 printer you have previously
  492.                            installed will use the new PCL 5 printer
  493.                            driver and Hewlett-Packard Font Installer.
  494.                            Remove through the Control Panel any HP
  495.                            LaserJet 4 printer entries that are not
  496.                            needed.
  497.                            _____________________________________________
  498.  
  499.                       Deleting a Printer Driver
  500.  
  501.                            1. From the Windows PROGRAM MANAGER menu,
  502.                               open the MAIN program window.
  503.                            2. From the Main menu, double-click on the
  504.                               CONTROL PANEL icon to open Control Panel.
  505.                            3. Double-click on the PRINTERS icon.
  506.                            4. Highlight the printer that you wish to
  507.                               delete.
  508.                            5. Choose the REMOVE button.
  509.                            6. You will be asked if you want to remove
  510.                               the printer.  Choose the YES button to
  511.                               remove the printer driver.
  512.  
  513.                       Changing Printer Defaults
  514.  
  515.                            After installing your LaserJet 4 printer
  516.                            driver, you might need to change your printer
  517.                            default settings.  Use the following steps to
  518.                            change the printer driver's default settings.
  519.  
  520.                            1. From the Windows PROGRAM MANAGER menu,
  521.                               open the MAIN program window.
  522.                            2. From the MAIN menu, double-click on the
  523.                               CONTROL PANEL icon to open Control Panel.
  524.                            3. Double-click on the PRINTERS icon.
  525.                            4. Highlight the name of the printer you wish
  526.                               to change.
  527.                            5. Choose the CONNECT button.  At the Connect
  528.                               dialog box, you can choose which printer
  529.                               port you are using by selecting LPT1,
  530.                               LPT2, COM1, FILE, for example.
  531.  
  532.  
  533.  
  534.  
  535.  
  536.  
  537.  
  538.  
  539.  
  540.                                                               Page     8
  541.  
  542.  
  543.  
  544.                            _____________________________________________
  545.             *  NOTE        For more information about selecting ports
  546.                            and default time-out periods, consult your
  547.                            Microsoft Windows User's Guide.
  548.                            _____________________________________________
  549.                            6. Choose the SETUP button.
  550.                            7. You can change many of your printing
  551.                               options in the Setup dialog box.  You can
  552.                               select the Paper Source, Paper Size,
  553.                               Orientation, Printer Memory, and Graphics
  554.                               Resolution.  (You  will lose any disk-
  555.                               based fonts which have been downloaded
  556.                               when you switch between 300 and 600 dpi.).
  557.                               The Page Protection option also appears in
  558.                               the Printer Setup dialog box.  Select the
  559.                               setting that corresponds to the printer's
  560.                               control panel Page Protect setting.  This
  561.                               setting, in combination with the Memory
  562.                               box setting, tells the printer driver how
  563.                               much of the memory available in the
  564.                               printer it can use.  The setting in the
  565.                               Page Protection box in the Setup: dialog
  566.                               box does not affect the printer's
  567.                               configuration, but only reflects it.  To
  568.                               change the Page Protect setting in the
  569.                               printer, use the printer's control panel.
  570.                               Choose the OPTION button to select type of
  571.                               Gray Scale.  Choose the FONT button to
  572.                               enter the HP Font Installer to add
  573.                               bitmapped disk-based font, scalable disk-
  574.                               based font, and unlisted cartridge font
  575.                               support.  (See "Adding Fonts" later in
  576.                               this note).
  577.  
  578.  
  579.  
  580.  
  581.  
  582.  
  583.  
  584.  
  585.  
  586.  
  587.  
  588.  
  589.  
  590.  
  591.  
  592.  
  593.  
  594.  
  595.  
  596.  
  597.  
  598.  
  599.  
  600.                                                               Page     9
  601.  
  602.  
  603.  
  604.                            _____________________________________________
  605.                            The Options dialog box in the Windows Control
  606.                            Panel allows you to choose Photographic
  607.                            Images, Line Art Images, or HP ScanJet
  608.                            Images.  For an improved photographic
  609.                            appearance, select Photographic Images. Your
  610.                            image will have smooth, soft looking
  611.                            contrasts between shades of gray.  Images
  612.                            originally designed with color will also
  613.                            print better.
  614.                  *  NOTE
  615.                            For images that have a line draw look, such
  616.                            as clip art, select Line Art Images. The HP
  617.                            ScanJet Images option is specially tuned for
  618.                            scanned images from an HP ScanJet to give
  619.                            exceptional quality and clarity to the
  620.                            printed images.  This method uses a variation
  621.                            of the Photographic Images method.  You might
  622.                            want to try printing your graphics from more
  623.                            than one of the gray scale printing methods.
  624.                            _____________________________________________
  625.                            8. Once you have changed all of the options
  626.                               for the features you want to use in the
  627.                               Setup box, choose the OK button, then
  628.                               choose the CLOSE button.
  629.                            9. Press [Alt][F4]  to close the Control
  630.                               Panel.
  631.  
  632.                       Adding PostScript Support
  633.  
  634.                            The following instructions describe how to
  635.                            install PostScript support in Windows 3.1 for
  636.                            your HP LaserJet 4 printer.
  637.  
  638.                          Turning Language Switching On
  639.  
  640.                            If you want to print in PostScript mode to an
  641.                            HP LaserJet 4 printer, you can either select
  642.                            the PostScript personality on the printer's
  643.                            control panel, or you can set the printer for
  644.                            automatic language switching so it will
  645.                            distinguish between PostScript and PCL and
  646.                            switch to the appropriate language for the
  647.                            current job.  The following steps will set up
  648.                            the printer for automatic language switching:
  649.  
  650.  
  651.  
  652.  
  653.  
  654.  
  655.  
  656.  
  657.  
  658.  
  659.  
  660.                                                              Page     10
  661.  
  662.  
  663.  
  664.                            1. Take the printer offline by pressing the
  665.                               [On Line] key.
  666.                            2. Press the [Menu] key repeatedly until JOB
  667.                               MENU is displayed on the printer.
  668.                            3. Press the [Item] key repeatedly until the
  669.                               printer displays
  670.                                 PERSONALITY=(PCL, PS or AUTO)*
  671.                            4. If the display does not read
  672.                               PERSONALITY=AUTO*, press the [+] key
  673.                               repeatedly until the printer displays:
  674.                                 PERSONALITY=AUTO
  675.                            5. Press the [Enter] key to save the change.
  676.                               You will see:
  677.                                 PERSONALITY=AUTO*
  678.                            6. Press the [On Line] key to put the printer
  679.                               back online.
  680.  
  681.                          Installing a PostScript Printer Driver
  682.  
  683.                            Follow the instructions in the README file on
  684.                            the Windows 3.1 Driver disk to install the
  685.                            LaserJet 4 printer driver.  If the printer is
  686.                            in the PCL language, you can print these
  687.                            instructions by typing the following at a DOS
  688.                            prompt:
  689.  
  690.                            1. Insert disk into drive A:
  691.                            2. At the DOS prompt type A: to get an A
  692.                               prompt.
  693.                            3. At the A prompt type COPY README PRN, then
  694.                               press [Enter].
  695.  
  696.                            If the [Form Feed] light on the printer's
  697.                            control panel stays on after the README file
  698.                            has printed, more data is in the print
  699.                            buffer.  To print the remaining data in the
  700.                            print buffer use the following steps:
  701.  
  702.                            1. Take the printer offline by pressing and
  703.                               releasing the [On Line] key.
  704.                            2. Press and release the [Form Feed] key to
  705.                               print the data in the print buffer, then
  706.                               press and release the [On Line] key to put
  707.                               the printer back online.
  708.  
  709.  
  710.  
  711.  
  712.  
  713.  
  714.  
  715.  
  716.  
  717.  
  718.  
  719.  
  720.                                                              Page     11
  721.  
  722.  
  723.  
  724.             GENERAL INFORMATION
  725.  
  726.                            The following information is applicable to
  727.                            most of the software you are likely to use
  728.                            with Windows 3.1 and the HP LaserJet 4
  729.                            printer. Read this information carefully; it
  730.                            will help you to avoid many of the common
  731.                            problems discussed later in this application
  732.                            note.
  733.  
  734.                       Adding Fonts
  735.  
  736.                            The procedure you will follow to add
  737.                            cartridge fonts depends upon whether Windows
  738.                            already supports your cartridge, or if you
  739.                            need to obtain PCM files or use AutoFont
  740.                            Support to add support for the cartridge.
  741.  
  742.                          Using AutoFont Support
  743.  
  744.                            If your fonts came with AutoFont Support
  745.                            disks, use the instructions accompanying the
  746.                            font product to install the AutoFont Support
  747.                            files.  Then, follow the instructions given
  748.                            in this note for installing bitmapped and
  749.                            scalable font cartridges or disk-based
  750.                            scalable typefaces.
  751.  
  752.  
  753.  
  754.  
  755.  
  756.  
  757.  
  758.  
  759.  
  760.  
  761.  
  762.  
  763.  
  764.  
  765.  
  766.  
  767.  
  768.  
  769.  
  770.  
  771.  
  772.  
  773.  
  774.  
  775.  
  776.  
  777.  
  778.  
  779.  
  780.                                                              Page     12
  781.  
  782.  
  783.  
  784.                          Selecting Cartridge Fonts and Typefaces
  785.  
  786.                            Use the following steps to select a bitmapped
  787.                            cartridge font or a scalable typeface
  788.                            cartridge font.  If you do not find your font
  789.                            listed, you need to install support files for
  790.                            your font by following the instructions in
  791.                            the "Installing Bitmapped and Scalable Font
  792.                            Cartridges" section of this note.
  793.  
  794.                            1. From the Windows PROGRAM MANAGER menu,
  795.                               open the MAIN program window.
  796.                            2. From the Main menu, double-click on the
  797.                               CONTROL PANEL icon to open Control Panel.
  798.                            3. Double-click on the PRINTERS icon.
  799.                            4. Select HP LaserJet 4 on (port).
  800.                            5. Choose the SETUP button.
  801.                            6. Click on the arrow keys on the right of
  802.                               the Cartridges list box to scroll through
  803.                               the list of available font and scalable
  804.                               typeface cartridges.  To select a
  805.                               cartridge, highlight the cartridge name.
  806.                               You can select one font cartridge for your
  807.                               HP LaserJet 4 printer.
  808.                            7. Choose the OK button, then choose the
  809.                               CLOSE button.
  810.                            8. Press [Alt][F4] to close the Control
  811.                               Panel.
  812.  
  813.  
  814.  
  815.  
  816.  
  817.  
  818.  
  819.  
  820.  
  821.  
  822.  
  823.  
  824.  
  825.  
  826.  
  827.  
  828.  
  829.  
  830.  
  831.  
  832.  
  833.  
  834.  
  835.  
  836.  
  837.  
  838.  
  839.  
  840.                                                              Page     13
  841.  
  842.  
  843.  
  844.                          Installing Bitmapped and Scalable Font
  845.                          Cartridges
  846.  
  847.                            If you do not find your cartridge font
  848.                            product listed in the Cartridges list box,
  849.                            add support for your cartridge by installing
  850.                            either PCM files or Autofont Support files.
  851.  
  852.                            PCM's are Printer Cartridge Metrics files
  853.                            that contain font information for bitmapped
  854.                            font cartridges. These files are used to
  855.                            support cartridges that are not supported by
  856.                            the latest version of the Windows driver.
  857.  
  858.                            AutoFont Support files are files that contain
  859.                            information which enables Windows 3.1 to add
  860.                            driver support for the cartridge.  AutoFont
  861.                            Support files are on diskettes which
  862.                            accompany your cartridge font.
  863.  
  864.                            If you have a Hewlett-Packard scalable
  865.                            typeface cartridge which does not appear on
  866.                            the list of available cartridges, exit
  867.                            Windows and install the AutoFont support
  868.                            files for your scalable cartridge.  Refer to
  869.                            the note Installing HP Scalable Typefaces,
  870.                            which came with your cartridge.
  871.  
  872.                            1. From the Windows PROGRAM MANAGER menu,
  873.                               open the MAIN program window.
  874.                            2. From the Main menu, double-click on the
  875.                               CONTROL PANEL icon to open Control Panel.
  876.                            3. Double-click on the PRINTERS icon.
  877.                            4. Select HP LaserJet 4 on (port):.
  878.                            5. Choose the SETUP button.
  879.                            6. Choose the FONTS button.
  880.                            7. Choose the ADD FONTS button.
  881.                            8. Insert the disk that contains your PCM
  882.                               files (cartridge font support files) in
  883.                               drive A: (or type in the directory where
  884.                               your AutoFont support files reside; i.e.,
  885.                               C:\AUTOFONT) and choose the OK button.
  886.                            9. The name of your cartridge will be
  887.                               displayed in the box on the right side of
  888.                               the screen.
  889.  
  890.                           10. Select the cartridge you wish to install
  891.                               by highlighting the cartridge name, then
  892.                               choose the ADD button.
  893.                           11. You will be asked where you want your
  894.                               fonts copied (default is C:\PCLFONTS).
  895.                               Accept the default or type in a different
  896.                               directory name, then choose the OK button.
  897.  
  898.  
  899.  
  900.                                                              Page     14
  901.  
  902.  
  903.  
  904.                           12. When the copy process is complete, choose
  905.                               the EXIT button.
  906.                               The new cartridge will be listed in the
  907.                               Cartridges list box in the Setup: dialog
  908.                               box.
  909.                           13. Scroll through the list of available font
  910.                               cartridges.  To select your new cartridge,
  911.                               highlight the cartridge name.  You can
  912.                               select one font cartridge for your HP
  913.                               LaserJet 4 printer.
  914.                           14. Choose the OK button, then choose the
  915.                               CLOSE button.
  916.                           15. Press [Alt][F4] to exit Control Panel.
  917.  
  918.                          Installing Disk-based Bitmapped Fonts and
  919.                          Scalable Typefaces
  920.  
  921.                            If you want to use disk-based bitmapped fonts
  922.                            or disk-based scalable typefaces in an
  923.                            application, you need to use the HP Font
  924.                            Installer to add printer driver support for
  925.                            your fonts.  Use the following steps to
  926.                            install your disk-based bitmapped fonts or
  927.                            disk-based scalable typefaces.
  928.                            _____________________________________________
  929.                  *  NOTE   If you are installing a disk-based scalable
  930.                            typeface, and you are not using Intellifont
  931.                            for Windows, you need to install the AutoFont
  932.                            Support files for your scalable typefaces.
  933.                            Refer to the documentation which shipped with
  934.                            your scalable typefaces for instructions.
  935.                            _____________________________________________
  936.  
  937.                            1. From the Windows PROGRAM MANAGER menu,
  938.                               open the MAIN program window.
  939.                            2. From the MAIN menu, double-click on the
  940.                               CONTROL PANEL icon to open Control Panel.
  941.                            3. Double-click on the PRINTERS icon.
  942.                            4. Select HP LaserJet 4 printer on (Port):.
  943.                            5. Choose the SETUP button.
  944.                            6. Choose the FONTS button.
  945.                            7. Choose the ADD FONTS button.
  946.                            8. Insert the disk that contains your soft
  947.                               font files in drive A:, or type the
  948.                               directory and path where your AutoFont
  949.                               files are loaded ( the default is
  950.                               C:\AUTOFONT), then choose the OK button.
  951.                            9. A font, or list of fonts, available for
  952.                               installation will appear in the box on the
  953.                               right side of the screen.
  954.  
  955.                           10. Select the fonts you wish to install by
  956.                               highlighting each font.
  957.                           11. Choose the ADD button.
  958.  
  959.  
  960.                                                              Page     15
  961.  
  962.  
  963.  
  964.                           12. You will be asked where you want your
  965.                               fonts copied. (The default is
  966.                               C:\PCLFONTS.)  Accept the default or type
  967.                               in a different directory name and choose
  968.                               the OK button.
  969.                           13. After the font is installed, it will
  970.                               appear in the box on the left side of the
  971.                               screen.  Windows 3.1 will assign the font
  972.                               a temporary status by default.  If you
  973.                               want Windows to download your fonts as
  974.                               permanent, see the "Downloading Fonts as
  975.                               Permanent" section of this note.
  976.                           14. Choose the EXIT button, the OK button,
  977.                               then the CLOSE button.
  978.                           15. Press [Alt][F4] to close the Control
  979.                               Panel.
  980.  
  981.                          Downloading Fonts as Permanent
  982.  
  983.                            Disk-based fonts (soft fonts) and typefaces
  984.                            can be either permanent or temporary.
  985.  
  986.                            Windows assigns disk-based fonts and
  987.                            typefaces temporary status by default.  This
  988.                            means they will be automatically downloaded
  989.                            by Windows 3.1 with each print job.  The
  990.                            benefit of temporary downloading is that you
  991.                            need not be concerned with what fonts or
  992.                            typefaces are currently resident in the
  993.                            printer.  The disadvantage of using temporary
  994.                            downloading is that fonts or typefaces need
  995.                            to be downloaded before each print job,
  996.                            thereby increasing print time.
  997.  
  998.                            If you consistently use the same group of
  999.                            fonts or typefaces, you can designate them as
  1000.                            permanent.  Permanent fonts and typefaces are
  1001.                            stored in your printer's memory until the
  1002.                            printer is turned off (switching into
  1003.                            PostScript mode or changing the printer
  1004.                            resolution between 300 and 600 dpi will also
  1005.                            delete permanent fonts and typefaces).  The
  1006.                            benefit of using permanent downloading is
  1007.                            that you won't have to wait to download fonts
  1008.                            and typefaces before printing jobs throughout
  1009.                            the day.
  1010.  
  1011.  
  1012.  
  1013.  
  1014.  
  1015.  
  1016.  
  1017.  
  1018.  
  1019.  
  1020.                                                              Page     16
  1021.  
  1022.  
  1023.  
  1024.                            To select fonts and typefaces as permanent,
  1025.                            use the HP Font Installer window.
  1026.  
  1027.                            1. From the Windows PROGRAM MANAGER menu,
  1028.                               open the MAIN program window.
  1029.                            2. From the Main menu, double-click on the
  1030.                               CONTROL PANEL icon to open Control Panel.
  1031.                            3. Double-click on the PRINTERS icon.
  1032.                            4. Select HP LaserJet 4 on (port):.
  1033.                            5. Choose the SETUP button.
  1034.                            6. Choose the FONTS button.
  1035.                            7. Select the font or typeface you want to
  1036.                               download to the printer by highlighting
  1037.                               its name (only one font can be selected at
  1038.                               a time for permanent downloading).  Once
  1039.                               you have highlighted a font or typeface,
  1040.                               the options Permanent and Temporary become
  1041.                               available for selection.
  1042.                            8. Select the Permanent option button, choose
  1043.                               the OK button in the First permanent font
  1044.                               box, then choose the EXIT button.
  1045.                               A Download options dialog box will be
  1046.                               displayed, and you will be asked to choose
  1047.                               either Download now, or Download at
  1048.                               startup.  Select the option you want by
  1049.                               clicking on the appropriate option box.
  1050.  
  1051.  
  1052.  
  1053.  
  1054.  
  1055.  
  1056.  
  1057.  
  1058.  
  1059.  
  1060.  
  1061.  
  1062.  
  1063.  
  1064.  
  1065.  
  1066.  
  1067.  
  1068.  
  1069.  
  1070.  
  1071.  
  1072.  
  1073.  
  1074.  
  1075.  
  1076.  
  1077.  
  1078.  
  1079.  
  1080.                                                              Page     17
  1081.  
  1082.  
  1083.  
  1084.                              If you do not mark either option, no fonts
  1085.                               or typefaces will be downloaded to the
  1086.                               printer.
  1087.                               If you select Download at startup, each
  1088.                               time you re-boot or power-on your
  1089.                               computer, the fonts or typefaces will be
  1090.                               downloaded.  Make sure that your printer
  1091.                               is powered on and is on line before re-
  1092.                               booting your computer.  The HP Font
  1093.                               Installer will add a batch file (.BAT) to
  1094.                               your AUTOEXEC.BAT file.  A DOS prompt
  1095.                               appears asking you to confirm whether you
  1096.                               want to download the fonts or typefaces.
  1097.                               If you answer yes, they will be downloaded
  1098.                               and a sample will be printed.  Remember
  1099.                               when you start your computer, it will take
  1100.                               additional time to download your soft
  1101.                               fonts.
  1102.                               The number of fonts you can download at
  1103.                               one time depends upon the amount of memory
  1104.                               you have in your printer.
  1105.                               You can also use the HP Font Installer to
  1106.                               change the download status of a font or
  1107.                               typeface by using the EDIT button or by
  1108.                               highlighting the font or typeface and
  1109.                               selecting the permanent or temporary
  1110.                               option button.
  1111.                            9. Choose the OK button twice, then choose
  1112.                               the CLOSE button.
  1113.                           10. Press [Alt][F4] to close the Control
  1114.                               Panel.
  1115.  
  1116.                       Using Print Manager
  1117.  
  1118.                            Print Manager is a software spooler that
  1119.                            Windows uses to free up the computer after a
  1120.                            job is sent to the printer.  If Print Manager
  1121.                            is on, print speed can be significantly
  1122.                            reduced.  Windows prints to the spooler, then
  1123.                            the spooler sends the job to the printer.
  1124.                            This two-step process may double the print
  1125.                            time.
  1126.  
  1127.  
  1128.  
  1129.  
  1130.  
  1131.  
  1132.  
  1133.  
  1134.  
  1135.  
  1136.  
  1137.  
  1138.  
  1139.  
  1140.                                                              Page     18
  1141.  
  1142.  
  1143.  
  1144.             COMMON PROBLEMS IN WINDOWS
  1145.  
  1146.                            This section provides a troubleshooting
  1147.                            approach to solving many of the common
  1148.                            problems associated with using Windows with
  1149.                            the HP LaserJet 4 printer.
  1150.  
  1151.                          HP LaserJet 4 Printer Does Not Show Up In
  1152.                          Windows Options
  1153.  
  1154.                            If the option for the HP LaserJet 4 Printer
  1155.                            does not show up in Windows, check the
  1156.                            following:
  1157.  
  1158.                            1. From the Windows PROGRAM MANAGER menu,
  1159.                               open the MAIN program window.
  1160.                            2. From the Main menu, double-click on the
  1161.                               CONTROL PANEL icon to open Control Panel.
  1162.                            3. Double-click on the PRINTERS icon.
  1163.  
  1164.                               If the HP LaserJet 4 printer option is not
  1165.                               listed in the Printers list box, reinstall
  1166.                               your printer driver (see the "Installing a
  1167.                               Printer Driver" section of this note).
  1168.                               Call Hewlett-Packard Distribution at (303)
  1169.                               353-7650 (Monday through Friday, 7 AM to 6
  1170.                               PM, MST) to receive a free copy of the
  1171.                               most current driver; or if you are a
  1172.                               member of CompuServe, you can download the
  1173.                               driver from one of the libraries in the HP
  1174.                               Peripherals Forum.
  1175.  
  1176.                          Out of Memory Error Message
  1177.  
  1178.                            If a Windows out of memory error occurs, do
  1179.                            the following:
  1180.  
  1181.                            1. Close all unnecessary applications to free
  1182.                               additional memory.
  1183.                            2. If you are running any RAM resident
  1184.                               programs (for example, Sidekick, or any
  1185.                               screen-saver program), remove them from
  1186.                               memory and reboot your computer.
  1187.  
  1188.  
  1189.  
  1190.  
  1191.  
  1192.  
  1193.  
  1194.  
  1195.  
  1196.  
  1197.  
  1198.  
  1199.  
  1200.                                                              Page     19
  1201.  
  1202.  
  1203.  
  1204.                          ERROR 20 Displayed on Printer Control Panel
  1205.  
  1206.                            If your printer displays a 20 MEM OVERFLOW
  1207.                            message on its control panel when printing a
  1208.                            document, you will need to add additional
  1209.                            memory to the printer or reduce the graphics
  1210.                            resolution of the document being printed.
  1211.  
  1212.                            To reduce the graphics resolution of your
  1213.                            document, follow these steps:
  1214.  
  1215.                            1. From the Windows PROGRAM MANAGER menu,
  1216.                               open the MAIN program window.
  1217.                            2. From the Main menu, double-click on the
  1218.                               CONTROL PANEL icon to open Control Panel.
  1219.                            3. Double-click on the PRINTERS icon.
  1220.                            4. Choose the SETUP button.
  1221.                            5. Choose the 300 dpi option button in the
  1222.                               Printer Memory box.
  1223.                            6. Choose the OK button.
  1224.                            7. Choose the CLOSE button.
  1225.                            8. Press [Alt][F4] to close Control Panel.
  1226.  
  1227.                          Font Does Not Print
  1228.  
  1229.                            If the font that you have selected in your
  1230.                            Windows application does not print:
  1231.  
  1232.                            1. Make sure you have the font you selected.
  1233.                               If the font you want to use is not a
  1234.                               printer internal font, make sure the font
  1235.                               is on a cartridge or available as a soft
  1236.                               font.
  1237.                            2. If your font is on a cartridge, take your
  1238.                               printer offline, remove the cartridge, and
  1239.                               reinsert it in the printer.  Give the
  1240.                               cartridge a firm push until you hear it
  1241.                               click into place.  Put the printer back
  1242.                               online and print again.  If the document
  1243.                               still prints in the wrong font, follow
  1244.                               these steps to print a PCL TYPE LIST:
  1245.                               a.Press and release the [On Line] key to
  1246.                               take the printer offline.
  1247.                               b.Press and release the [Menu] key until
  1248.                               TEST MENU is     displayed.
  1249.                               c.Press and release the [Item] key until
  1250.                               PCL TYPE LIST is displayed, then press the
  1251.                               [Enter] key to print the list.
  1252.  
  1253.  
  1254.  
  1255.  
  1256.  
  1257.  
  1258.  
  1259.  
  1260.                                                              Page     20
  1261.  
  1262.  
  1263.  
  1264.                               The PCL TYPE LIST will give you a printout
  1265.                               of all the fonts the printer has
  1266.                               available.  If the cartridge fonts do not
  1267.                               appear on the TYPE LIST printout, the
  1268.                               cartridge may be damaged or still not
  1269.                               inserted properly.
  1270.                            3. If you are using a disk-based font, make
  1271.                               sure it is in the proper directory to be
  1272.                               downloaded.  Read the "Downloading Fonts
  1273.                               as Temporary or Permanent" section of this
  1274.                               note, and make sure your fonts are
  1275.                               selected as temporary if you want Windows
  1276.                               to download them each time you print your
  1277.                               document or permanent if you have
  1278.                               downloaded them before printing.  If you
  1279.                               have downloaded the font as permanent
  1280.                               before printing, take the printer offline
  1281.                               and generate a PCL TYPE LIST (instructions
  1282.                               given in paragraph #2, above); this TYPE
  1283.                               LIST will show all the fonts the printer
  1284.                               has available.  If the font does not
  1285.                               appear on the printout, it will have to be
  1286.                               downloaded again.
  1287.  
  1288.  
  1289.  
  1290.  
  1291.  
  1292.  
  1293.  
  1294.  
  1295.  
  1296.  
  1297.  
  1298.  
  1299.  
  1300.  
  1301.  
  1302.  
  1303.  
  1304.  
  1305.  
  1306.  
  1307.  
  1308.  
  1309.  
  1310.  
  1311.  
  1312.  
  1313.  
  1314.  
  1315.  
  1316.  
  1317.  
  1318.  
  1319.  
  1320.                                                              Page     21
  1321.  
  1322.  
  1323.  
  1324.                          Other Problems
  1325.  
  1326.                            If you are having other types of problems, or
  1327.                            if the suggestions provided in this section
  1328.                            have not resolved the problem:
  1329.  
  1330.                            1. Read the "General Information" section of
  1331.                               this application note.
  1332.                            2. Try printing similar documents.  Is the
  1333.                               problem isolated to one document?  If so,
  1334.                               find and delete invalid or misplaced
  1335.                               format selections in the problem document.
  1336.                            3. Repeat the installation procedures.
  1337.                            4. Refer to your software documentation or
  1338.                               see other software support information
  1339.                               about support services available.  (See
  1340.                               the "Additional Support Numbers for
  1341.                               Windows Applications" section of this
  1342.                               note.)
  1343.  
  1344.                          Calling for Help
  1345.  
  1346.                            Call Hewlett-Packard's Customer Support
  1347.                            Center.  Our trained technicians will be
  1348.                            happy to help you with your printing needs.
  1349.  
  1350.                            Telephone ........................(208) 323-2551
  1351.                            Hours (Mon, Tues, Thur, Fri) ..7 AM to 6 PM, MST
  1352.                            Wednesdays ....................7 AM to 4 PM, MST
  1353.  
  1354.                            When you call Hewlett-Packard, call from a
  1355.                            phone next to your computer and HP LaserJet 4
  1356.                            printer.  Assisting you often requires access
  1357.                            to your printer and Windows document.
  1358.  
  1359.  
  1360.  
  1361.  
  1362.  
  1363.  
  1364.  
  1365.  
  1366.  
  1367.  
  1368.  
  1369.  
  1370.  
  1371.  
  1372.  
  1373.  
  1374.  
  1375.  
  1376.  
  1377.  
  1378.  
  1379.  
  1380.                                                              Page     22
  1381.  
  1382.  
  1383.  
  1384.             PAGEMAKER VERSION 4.0
  1385.  
  1386.                       Aldus Corporation Technical Support
  1387.  
  1388.                            Aldus Corporation Customer Support(206) 628-2040
  1389.                            Required Identification ...........Serial Number
  1390.                            Hours ...........................7 AM-5 PM   PST
  1391.                            Charge .................................see Note
  1392.                            _____________________________________________
  1393.                  *  NOTE   For registered PageMaker owners there are 90
  1394.                            days of free technical support from Aldus.
  1395.                            Contact Aldus for more information on
  1396.                            extended technical support contracts.
  1397.                            _____________________________________________
  1398.  
  1399.                            This section of the Windows 3.1 note is
  1400.                            designed to help you perform some of the
  1401.                            common tasks associated with PageMaker 4.0.
  1402.  
  1403.                       Common Tasks
  1404.  
  1405.                          Page Formatting
  1406.  
  1407.                            Page formatting features in PageMaker are
  1408.                            selected from the Page Setup menu which is
  1409.                            displayed when you open a new document, or
  1410.                            can be accessed by selecting the File menu
  1411.                            and choosing Page Setup. To create a new
  1412.                            document:
  1413.  
  1414.                            1. Select the FILE menu.
  1415.                            2. Choose NEW.  From this menu you can select
  1416.                               Page Size, Orientation, and Margins.  Page
  1417.                               Size options for the HP LaserJet 4 printer
  1418.                               are Letter, Legal, Tabloid, and Custom.
  1419.                               You can choose the orientation of your
  1420.                               page by selecting the option button for
  1421.                               Tall (Portrait) or Wide (Landscape).
  1422.                               Margins can be changed easily by
  1423.                               highlighting the margin you want to change
  1424.                               and typing in the new margin.
  1425.                            _____________________________________________
  1426.                  *  NOTE   All Page Setup options must match Target
  1427.                            Printer options or your document will not
  1428.                            print properly.
  1429.                            _____________________________________________
  1430.  
  1431.  
  1432.  
  1433.  
  1434.  
  1435.  
  1436.  
  1437.  
  1438.  
  1439.  
  1440.                                                              Page     23
  1441.  
  1442.  
  1443.  
  1444.                          Selecting Fonts
  1445.  
  1446.                            A font can be selected before typing text, or
  1447.                            the current font can be changed for existing
  1448.                            text.  The following instructions apply to
  1449.                            changing the font for existing text.
  1450.  
  1451.                            1. To highlight text on your page, select the
  1452.                               Text Tool from the Tool Box.  Position the
  1453.                               Text Tool in front of the first character
  1454.                               of the text that you want to change. Click
  1455.                               and hold the left mouse button and drag
  1456.                               the Text Tool to the end of the text.
  1457.                            2. Select the TYPE menu.
  1458.                            3. Choose the TYPESPECS command.  PageMaker
  1459.                               will list all of the typefaces available
  1460.                               to you, including internal fonts,
  1461.                               cartridge fonts, soft fonts, and Type
  1462.                               Director fonts in the Font drop-down list
  1463.                               box.
  1464.                            4. Select the typeface you want to use by
  1465.                               clicking on the arrow to the right of the
  1466.                               Font drop-down list box.  Select the point
  1467.                               size from the list of point sizes shown in
  1468.                               the Size drop-down list box, or type in a
  1469.                               size from 4 to 650 points in .1 point
  1470.                               increments.  If you have selected a
  1471.                               bitmapped font, like the internal Courier
  1472.                               or Line Printer or a font on a non-
  1473.                               scalable cartridge, the listed sizes are
  1474.                               the only sizes available.  If you have
  1475.                               selected a scalable typeface, like the
  1476.                               internal CG Times or Univers, the sizes
  1477.                               shown are only a small sample of the sizes
  1478.                               available.  If you wish to use a size that
  1479.                               is not listed, highlight the Size box and
  1480.                               type in the point size you want.
  1481.                            _____________________________________________
  1482.                  *  NOTE   Although the HP LaserJet 4 printer can scale
  1483.                            fonts from .25 to 999.75 points, PageMaker
  1484.                            4.0 only supports from 4 to 650 points in .1
  1485.                            point increments.
  1486.                            _____________________________________________
  1487.  
  1488.                            5. Type Style, Position, and Case choices can
  1489.                               also be made at this menu by clicking on
  1490.                               the desired option.
  1491.                            6. Choose the  OK button to save changes and
  1492.                               return to your document.
  1493.  
  1494.  
  1495.  
  1496.  
  1497.  
  1498.  
  1499.  
  1500.                                                              Page     24
  1501.  
  1502.  
  1503.  
  1504.                          Printing on Legal-Size Paper
  1505.  
  1506.                            Follow these steps to use legal size paper.
  1507.  
  1508.                            1. Select the  FILE menu.
  1509.                            2. Choose the NEW command.
  1510.                            3. Click on the down arrow key to the right
  1511.                               of the Page drop-down list box to display
  1512.                               Page-size options.
  1513.                            4. Select LEGAL as your page size.
  1514.                            5. Select the option button next to the
  1515.                               orientation you want to use; TALL
  1516.                               (portrait), or WIDE (landscape).
  1517.                            6. Margins can be changed easily by
  1518.                               highlighting the margin you want to change
  1519.                               and typing in the new margin.
  1520.                            7. Choose the OK button.
  1521.                            8. Select the FILE menu.
  1522.                            9. Choose the TARGET PRINTER command.
  1523.                           10. Highlight the printer you wish to change
  1524.                               and choose the SETUP button.
  1525.                           11. Click on the arrow key to the right of the
  1526.                               Paper Size drop-down list box to display
  1527.                               paper sizes available
  1528.                           12. Select LEGAL as your Paper Size.
  1529.                           13. Select the option button next to the
  1530.                               orientation you selected in the Page Setup
  1531.                               menu.
  1532.                            _____________________________________________
  1533.                  *  NOTE   All Page Setup options must match Printer
  1534.                            Setup options or your document will not print
  1535.                            properly.
  1536.                            _____________________________________________
  1537.  
  1538.                           14. Select MANUAL FEED as your Paper Source if
  1539.                               you do not have a legal-size paper tray.
  1540.                               If you do have a legal-size paper tray,
  1541.                               select the appropriate tray as your Paper
  1542.                               Source.
  1543.                           15. Choose the OK button twice to return to
  1544.                               your document.
  1545.  
  1546.                          Printing Reverse Text
  1547.  
  1548.                            To print reverse text (white print on a
  1549.                            shaded background), first create a shaded box
  1550.                            or circle as your background.  You can use
  1551.                            any shade as a background when printing
  1552.                            reverse text.
  1553.  
  1554.  
  1555.  
  1556.  
  1557.  
  1558.  
  1559.  
  1560.                                                              Page     25
  1561.  
  1562.  
  1563.  
  1564.                            Creating the Background:
  1565.  
  1566.                            1. Select the Square Drawing Tool from the
  1567.                               Toolbox.  (The Rounded Corner or Circle
  1568.                               Drawing Tools can be substituted for the
  1569.                               Square Drawing Tool.)
  1570.                            2. Move the mouse to the point on the page
  1571.                               where you want to position the top left
  1572.                               corner of the background.
  1573.                            3. Click and hold the left mouse button.
  1574.                            4. Drag the mouse down and to the right to
  1575.                               the position where you want to place the
  1576.                               lower right corner of the background.
  1577.                            5. Release the left mouse button.
  1578.                            6. Select the ELEMENT menu.
  1579.                            7. Choose the FILL command.
  1580.                            8. Select the desired fill for your
  1581.                               background.
  1582.  
  1583.                            Selecting Reverse Type:
  1584.  
  1585.                            1. Select the Text Tool (A) from the Toolbox.
  1586.                            2. Move the mouse to the position on the page
  1587.                               where you want the text to begin, then
  1588.                               click the left mouse button.
  1589.                            3. Select the TYPE menu.
  1590.                            4. Choose the TYPE SPECS command.
  1591.                            5. Select the Font and Size.
  1592.                            6. Set Color to Paper.
  1593.                            7. Select the Reverse check box.
  1594.                            8. Choose the OK button two times.
  1595.                            9. Type in your text.
  1596.  
  1597.                            Turning Off Reverse Type:
  1598.  
  1599.                            1. Select the TYPE menu.
  1600.                            2. Choose the TYPE STYLE command.
  1601.                            3. Choose the  NORMAL command.
  1602.  
  1603.                          Rotating Text
  1604.  
  1605.                            To print in different directions on the page,
  1606.                            follow these steps:
  1607.  
  1608.                            1. Select the Text Tool (A) from the Tool
  1609.                               Box.
  1610.                            2. Move the I-Beam to the left side of the
  1611.                               page and click the left mouse button.
  1612.                            3. Type text.
  1613.                            4. Select the Pointer [e] from the Tool Box.
  1614.                            5. Click on the text you wish to rotate.
  1615.                            6. Select ELEMENT.
  1616.                            7. Select Text rotation.
  1617.  
  1618.  
  1619.  
  1620.                                                              Page     26
  1621.  
  1622.  
  1623.  
  1624.                            8. The Text rotation dialog box will appear
  1625.                               enabling you to rotate text in 90-degree
  1626.                               increments by choosing one of the four
  1627.                               icons.
  1628.                            9. After choosing the Text rotation desired,
  1629.                               choose the OK button.
  1630.                            _____________________________________________
  1631.                  *  NOTE   You can rotate text in layout view only.  You
  1632.                            cannot rotate text while it is opened in the
  1633.                            Story Editor; however, you can edit the text
  1634.                            in story view once it has been rotated.  You
  1635.                            can rotate any text that occupies a single
  1636.                            text block, is not part of a threaded story,
  1637.                            and does not contain any in-line graphics.
  1638.                            _____________________________________________
  1639.  
  1640.                          Printing Special Characters
  1641.  
  1642.                            You can print special characters in PageMaker
  1643.                            by using the Windows Character Map.
  1644.                            Character Map allows you to select and copy
  1645.                            special characters to the Clipboard, then
  1646.                            these characters can be pasted into a
  1647.                            document in a Windows application.  Look for
  1648.                            additional information about using Character
  1649.                            Map in the Windows user's guide.
  1650.  
  1651.                            If you are using an HP LaserJet 4 printer
  1652.                            internal font, characters available in the
  1653.                            Windows 3.1 Latin 1 Symbol Set can be printed
  1654.                            in PageMaker by holding down the [Alt] key
  1655.                            and pressing 0 (zero) on the numeric keypad
  1656.                            followed by the three-digit decimal
  1657.                            equivalent of the character you wish to
  1658.                            print.  Refer to "Appendix B" in the HP
  1659.                            LaserJet 4 and 4M Printer User's Manual for
  1660.                            an illustration of the Windows 3.1 Latin 1
  1661.                            Symbol Set and its decimal equivalents.
  1662.                            _____________________________________________
  1663.                  *  NOTE   Windows applications default to the Windows
  1664.                            3.1 Latin 1 Symbol Set. The characters in
  1665.                            this set are the only ones that can be used
  1666.                            unless you have installed and selected a font
  1667.                            that specifically states that it uses a
  1668.                            different symbol set (for example, Math-8,
  1669.                            Roman-8).
  1670.                            _____________________________________________
  1671.  
  1672.  
  1673.  
  1674.  
  1675.  
  1676.  
  1677.  
  1678.  
  1679.  
  1680.                                                              Page     27
  1681.  
  1682.  
  1683.  
  1684.                       Common Problems
  1685.  
  1686.                          Screen Fonts Appear Jagged
  1687.  
  1688.                            1. If you are using Intellifont for Windows,
  1689.                               make sure its status is ON by double-
  1690.                               clicking on the icon and checking STATUS.
  1691.                            2. If your screen fonts look jagged only in
  1692.                               PageMaker, check the Stretch Text Above &
  1693.                               Vector Text Above settings and make the
  1694.                               following changes.
  1695.                               a.Before you open a document, from the
  1696.                               PageMaker main   window, select the EDIT
  1697.                               menu.
  1698.                               b. Choose the PREFERENCES command.
  1699.                               c. Choose the OTHER button.
  1700.                               d. Highlight Stretch text above field and
  1701.                                  type in 600.
  1702.                               e. Highlight Vector text above field and
  1703.                                  type in 600.
  1704.                               f. Choose the OK button twice.
  1705.  
  1706.                          ERROR 20 Displayed on Printer Control Panel
  1707.  
  1708.                            If your printer displays a 20 MEM OVERFLOW
  1709.                            message on its control panel when printing a
  1710.                            document, you will need to add additional
  1711.                            memory to the printer or reduce the graphics
  1712.                            resolution of the document being printed.
  1713.  
  1714.                            You can change graphics resolution by
  1715.                            selecting FILE, Target Printer, Setup,
  1716.                            Printer Resolution, and choosing 300 dpi or
  1717.                            600 dpi.
  1718.  
  1719.  
  1720.  
  1721.  
  1722.  
  1723.  
  1724.  
  1725.  
  1726.  
  1727.  
  1728.  
  1729.  
  1730.  
  1731.  
  1732.  
  1733.  
  1734.  
  1735.  
  1736.  
  1737.  
  1738.  
  1739.  
  1740.                                                              Page     28
  1741.  
  1742.  
  1743.  
  1744.             MICROSOFT EXCEL VERSION 3.0A
  1745.  
  1746.                       Microsoft Corporation Technical Support
  1747.  
  1748.                            Microsoft Excel ..................(206) 635-7070
  1749.  
  1750.                       Common Tasks
  1751.  
  1752.                          Page Setup
  1753.  
  1754.                            1. Select the FILE menu.
  1755.                            2.   Choose the PAGE SETUP command.
  1756.                            Paper Size, Orientation, Document Header and
  1757.                            Footer, and Margins can be changed in the
  1758.                            Page Setup dialog box.
  1759.                            To change paper size, click on the down arrow
  1760.                            to the right of the Paper Size drop-down list
  1761.                            box and highlight your new selection.  If
  1762.                            paper size is grayed out, see "Cannot Select
  1763.                            Paper Size in Page Setup" in the "Common
  1764.                            Problems" section of this note.
  1765.  
  1766.                            Changing Margins, Headers or Footers:
  1767.  
  1768.                            1. Move the mouse to the beginning of the
  1769.                               line.
  1770.                            2. Click and hold the left mouse button.
  1771.                            3. Drag the mouse to the end of the line.
  1772.                            4. Type in a new Margin, Header or Footer.
  1773.  
  1774.                            After all changes are made, choose the OK
  1775.                            button to return to your document.
  1776.  
  1777.                          Changing the Printer Setup
  1778.  
  1779.                            If you need to make changes to your printer
  1780.                            setup (for example, change the graphics
  1781.                            resolution) follow these steps:
  1782.  
  1783.                            1. Select the FILE menu.
  1784.                            2. Choose the PRINTER SETUP command.
  1785.                            3. Select the printer you wish to change.
  1786.                            4. Choose the SETUP button.
  1787.  
  1788.  
  1789.  
  1790.  
  1791.  
  1792.  
  1793.  
  1794.  
  1795.  
  1796.  
  1797.  
  1798.  
  1799.  
  1800.                                                              Page     29
  1801.  
  1802.  
  1803.  
  1804.                            5. Choose the OK button.
  1805.                               Select the Printer, Paper Source (for
  1806.                               example, manual feed, upper tray, lower
  1807.                               tray), Orientation and Graphics
  1808.                               Resolution.  You can also change settings
  1809.                               for Memory, Cartridge Fonts, Gray Scale,
  1810.                               Copies and Page Protection.
  1811.                            6. Select OK twice to return to your
  1812.                               document.
  1813.  
  1814.                          Selecting Fonts
  1815.  
  1816.                            1. Select the FORMAT menu.
  1817.                            2. Choose the FONT command.
  1818.                            3. Make sure that there is an X in the
  1819.                               Printer Fonts check box.  If there is no
  1820.                               X, click on the box.
  1821.                            _____________________________________________
  1822.                  *  NOTE   If you do not have an X in the Printer Fonts
  1823.                            check box, you will be given a list of raster
  1824.                            and stroke fonts.  These fonts generally do
  1825.                            not look as clean as printer fonts and they
  1826.                            usually take longer to send to the printer.
  1827.                            By selecting the Printer Fonts check box, you
  1828.                            will get a list of internal, cartridge, and
  1829.                            soft fonts that you have available to you.
  1830.                            In addition, you will receive three stroke
  1831.                            fonts (Modern, Roman, and Script).
  1832.                            _____________________________________________
  1833.  
  1834.                            4. Select typeface.
  1835.                            5. Select the point size in the Size list
  1836.                               box.  If you are using a scalable font and
  1837.                               do not see the point sizes that you want,
  1838.                               highlight the box where the point sizes
  1839.                               appear and type in the size you want (from
  1840.                               1 - 409 points).
  1841.                            6. If you want to change the style of the
  1842.                               font that you are using, select Bold,
  1843.                               Italic, Underline, or Strikeout in the
  1844.                               appropriate Style check box.
  1845.                            7. Choose the OK button.
  1846.  
  1847.                          Printing on Legal-size Paper
  1848.  
  1849.                            1. Select the FILE menu.
  1850.                            2. Choose the PAGE SETUP command.
  1851.                            3. Click on the arrow to the right of the
  1852.                               Paper Size drop-down list box.  Select
  1853.                               Legal 8 1/2 x 14 in.
  1854.                            4. Choose Orientation by selecting the option
  1855.                               button next to Portrait or Landscape.
  1856.                            5. Choose the OK button.
  1857.                            6. Select the FILE menu.
  1858.                            7. Choose the PRINTER SETUP command.
  1859.  
  1860.                                                              Page     30
  1861.  
  1862.  
  1863.  
  1864.                            8. Choose the SETUP button.
  1865.                            9. Choose the OK button.
  1866.                           10. Click on the arrow keys to the right of
  1867.                               the Paper Source drop-down list box to
  1868.                               scroll through the available options.  If
  1869.                               you do not have a legal-size paper tray,
  1870.                               or you do not want to configure the MP
  1871.                               tray to a legal page size, select Manual
  1872.                               feed.
  1873.                           11. Choose the OK button twice to return to
  1874.                               your document.
  1875.                            _____________________________________________
  1876.                  *  NOTE   If you select number of copies from the PRINT
  1877.                            dialog box, Excel will send the print job
  1878.                            that many times.  If you select number of
  1879.                            copies in PRINTER SETUP, Excel will send the
  1880.                            copies command directly to the printer and
  1881.                            your documents will print much faster.
  1882.                            _____________________________________________
  1883.  
  1884.                          Printing Special Characters
  1885.  
  1886.                            You can print special characters in Excel
  1887.                            3.0a by using the Windows Character Map.
  1888.                            Character Map allows you to select and copy
  1889.                            special characters to the Clipboard, then
  1890.                            these characters can be pasted into a
  1891.                            document in a Windows application.  Look for
  1892.                            additional information about using Character
  1893.                            Map in the Windows user's guide.
  1894.  
  1895.                            If you are using an HP LaserJet 4 printer
  1896.                            internal font, characters available in the
  1897.                            Windows 3.1 Latin 1 Symbol Set can be printed
  1898.                            in Excel 3.0a by holding down the [Alt] key
  1899.                            and pressing 0 (zero) on the numeric keypad
  1900.                            followed by the three-digit decimal
  1901.                            equivalent of the character you wish to
  1902.                            print.  Refer to "Appendix B" in the HP
  1903.                            LaserJet 4 and 4M Printer User's Manual for
  1904.                            an illustration of the
  1905.                            Windows 3.1 Latin 1 Symbol Set and its
  1906.                            decimal equivalents.
  1907.  
  1908.  
  1909.  
  1910.  
  1911.  
  1912.  
  1913.  
  1914.  
  1915.  
  1916.  
  1917.  
  1918.  
  1919.  
  1920.                                                              Page     31
  1921.  
  1922.  
  1923.  
  1924.                            _____________________________________________
  1925.                  *  NOTE   Windows applications default to the Windows
  1926.                            3.1 Latin 1 Symbol Set.  The characters in
  1927.                            this set are the only ones that can  be used
  1928.                            unless you have installed and selected a font
  1929.                            that specifically states that is uses a
  1930.                            different symbol set (for example, Math-8,
  1931.                            Roman-8).
  1932.                            _____________________________________________
  1933.  
  1934.                       Common Problems
  1935.  
  1936.                          Out of Memory Error Message
  1937.  
  1938.                            If an out of memory error occurs while using
  1939.                            Windows, you will need to do the following:
  1940.  
  1941.                            1. Close all unnecessary applications to free
  1942.                               memory.
  1943.                            2. If you are running any RAM resident
  1944.                               programs (Sidekick, for example), remove
  1945.                               them from memory and reboot your computer.
  1946.  
  1947.                          ERROR 20 Displayed on Printer Control Panel
  1948.  
  1949.                            If your printer displays a 20 MEM OVERFLOW
  1950.                            message on its control panel when printing a
  1951.                            document, you will need to add additional
  1952.                            memory to the printer or reduce the graphics
  1953.                            resolution of the document being printed.
  1954.  
  1955.                            You can change graphics resolution by
  1956.                            selecting FILE, Printer Setup, Setup, OK,
  1957.                            Printer Resolution, and choosing 300 dpi or
  1958.                            600 dpi.
  1959.  
  1960.                          Cannot Select Fit to Page or Enlarge/Reduce
  1961.  
  1962.                            Both the Fit To Page and Reduce and Enlarge
  1963.                            features in the spreadsheet are available
  1964.                            only in PostScript and not with the PCL
  1965.                            driver.  However, the PCL driver can use Fit
  1966.                            to Page when printing a chart.
  1967.                            _____________________________________________
  1968.                  *  NOTE   Fit to Page and Reduce and Enlarge are
  1969.                            available with the PCL driver in Excel 4.0.
  1970.                            _____________________________________________
  1971.  
  1972.  
  1973.  
  1974.  
  1975.  
  1976.  
  1977.  
  1978.  
  1979.  
  1980.                                                              Page     32
  1981.  
  1982.  
  1983.  
  1984.                          Cannot Select Paper Size in Page Setup
  1985.  
  1986.                            If paper size is grayed out, you will need to
  1987.                            check the following:
  1988.  
  1989.                            Check your driver version in Windows by going
  1990.                            into Control Panel - Printers - Configure -
  1991.                            Setup - About.  You need driver version 3.77
  1992.                            or later.  You must also have Excel version
  1993.                            3.0a.  To obtain the update to Excel version
  1994.                            3.0a, contact Microsoft Corporation End User
  1995.                            Sales at (800) 426-9400.
  1996.  
  1997.                            As an interim solution, you can go into
  1998.                            Windows and from the Main Window enter
  1999.                            Control Panel, Printers, choose Configure,
  2000.                            then go into Setup to make the paper size
  2001.                            selection before entering MS Excel 3.0.
  2002.  
  2003.                          Other Problems
  2004.  
  2005.                            If you are having other types of problems, or
  2006.                            if the suggestions provided in this section
  2007.                            have not resolved the problem:
  2008.  
  2009.                            1. Read the Windows Software Application
  2010.                               Note.
  2011.                            2. Try printing similar documents.  Is the
  2012.                               problem isolated to one document?  If so,
  2013.                               find and delete invalid or misplaced
  2014.                               format selections in the problem document.
  2015.                            3. Repeat the driver installation procedures.
  2016.                            4. Refer to the Microsoft Excel documentation
  2017.                               or see other software support information
  2018.                               about support services available.
  2019.  
  2020.  
  2021.  
  2022.  
  2023.  
  2024.  
  2025.  
  2026.  
  2027.  
  2028.  
  2029.  
  2030.  
  2031.  
  2032.  
  2033.  
  2034.  
  2035.  
  2036.  
  2037.  
  2038.  
  2039.  
  2040.                                                              Page     33
  2041.  
  2042.  
  2043.  
  2044.             WORDPERFECT VERSION 5.1 FOR WINDOWS
  2045.  
  2046.                       WordPerfect Corporation Technical Support
  2047.  
  2048.                            WordPerfect Printer Support ......(800) 228-1023
  2049.                            Installation .....................(800) 228-6076
  2050.                            Feature Support ..................(800) 228-1029
  2051.                            Network Support ..................(800) 228-6066
  2052.                            Graphics Support .................(800) 228-6013
  2053.                            Hours .........................7 AM to 6 PM  MST
  2054.                            Charge .....................................None
  2055.                            Required Identification ..........License Number
  2056.                            Ordering Printer Disk Updates ....(800) 222-9409
  2057.  
  2058.                          WordPerfect's Bulletin Board Service (BBS)
  2059.  
  2060.                            If you have a modem, you can download printer
  2061.                            drivers free from the WordPerfect bulletin
  2062.                            board by calling the number designated for
  2063.                            your modem type.
  2064.  
  2065.                            BBS IBM (Baud 1200 - 2400) .......(801) 225-4414
  2066.                            BBS High Speed (Baud 9600 - 38400)(801) 225-4444
  2067.                            BBS 68000 (Baud 1200 - 2400) .....(801) 226-1605
  2068.                            BBS Unix (Baud 1200 - 2400) ......(801) 228-9909
  2069.  
  2070.                            If you have questions or need help in using
  2071.                            WordPerfect's BBS, call the following number
  2072.                            for information.
  2073.  
  2074.                            WordPerfect BBS Support ..........(801) 228-9904
  2075.  
  2076.                            The information and procedures contained in
  2077.                            this document apply to WordPerfect for
  2078.                            Windows version 5.1.
  2079.  
  2080.                       Selecting a Printer Driver
  2081.  
  2082.                            WordPerfect for Windows allows you to use the
  2083.                            printer driver written by WordPerfect
  2084.                            Corporation or the Windows printer driver
  2085.                            that all other Windows applications use.  The
  2086.                            following steps allow you to choose the
  2087.                            WordPerfect printer driver or the Windows
  2088.                            printer driver.
  2089.  
  2090.                            1. Select the FILE menu.
  2091.                            2. Choose the SELECT PRINTER command.
  2092.                            3. Select the WordPerfect option button, or
  2093.                               the Windows option button, in the Printer
  2094.                               Drivers list box.
  2095.                            4. Choose the SELECT button.
  2096.  
  2097.  
  2098.  
  2099.  
  2100.                                                              Page     34
  2101.  
  2102.  
  2103.  
  2104.                            _____________________________________________
  2105.                  *  NOTE   If you choose the Windows option button, you
  2106.                            must have installed an HP LaserJet 4 printer
  2107.                            driver in Windows 3.1.
  2108.                            _____________________________________________
  2109.  
  2110.                          Installing a Printer Driver (WordPerfect
  2111.                          Driver)
  2112.  
  2113.                            To install the WordPerfect printer driver,
  2114.                            follow these steps:
  2115.  
  2116.                            1. Select the FILE menu.
  2117.                            2. Choose the SELECT PRINTER command.
  2118.                            3. Choose the ADD button.
  2119.                            4. Select the HP LaserJet 4 printer and
  2120.                               choose the ADD button.
  2121.                            5. Choose the OK button.
  2122.                            6. Choose the HP LaserJet 4 and choose the
  2123.                               SELECT button.
  2124.  
  2125.                            If the HP LaserJet 4 printer is not listed,
  2126.                            you can get the driver by calling HP
  2127.                            Distribution at (303) 353-7650 or WordPerfect
  2128.                            Corporation at (800) 222-9409.  If you are a
  2129.                            member of CompuServe, you can download the
  2130.                            driver from the HP Peripherals Forum.
  2131.  
  2132.                          Choosing a Port (WordPerfect Driver)
  2133.  
  2134.                            The default configuration in WordPerfect for
  2135.                            Windows for the HP LaserJet 4 printer is
  2136.                            parallel.  However, if you use a serial port,
  2137.                            complete the following steps:
  2138.  
  2139.                            1. Select the FILE menu.
  2140.                            2. Choose the SELECT PRINTER command.
  2141.                            3. Select the HP LaserJet 4 printer and
  2142.                               choose the SETUP button.
  2143.                            4. Select your port from the Port: drop-down
  2144.                               list box.
  2145.  
  2146.  
  2147.  
  2148.  
  2149.  
  2150.  
  2151.  
  2152.  
  2153.  
  2154.  
  2155.  
  2156.  
  2157.  
  2158.  
  2159.  
  2160.                                                              Page     35
  2161.  
  2162.  
  2163.  
  2164.                          Installing a Sheet Feeder (WordPerfect Driver)
  2165.  
  2166.                            To make the most of your HP LaserJet 4
  2167.                            printer's paper feed options, you should
  2168.                            install a sheet feeder.  Complete the
  2169.                            following steps to install the sheet feeder:
  2170.  
  2171.                            1   Select the FILE menu.
  2172.                            2. Choose the SELECT PRINTER command.
  2173.                            3. Select the HP LaserJet 4 printer, then
  2174.                               choose the SETUP button.
  2175.                            4. Choose the Sheet Feeder button, then use
  2176.                               the arrow keys to scroll through the list
  2177.                               of sheet feeders.  Select the sheet feeder
  2178.                               option for the HP LaserJet 4 printer.
  2179.                            5. Choose the SELECT button.
  2180.                            6. Choose the OK button.
  2181.                            7. Choose the SELECT button.
  2182.  
  2183.                       Installing Fonts
  2184.  
  2185.                          Installing Fonts (WordPerfect Driver)
  2186.  
  2187.                            If you have a cartridge or soft font, you
  2188.                            need to select drivers for these fonts in
  2189.                            WordPerfect.
  2190.  
  2191.                            _____________________________________________
  2192.                  *  NOTE   If you are using the Windows printer driver,
  2193.                            see "Adding Fonts" under the "General
  2194.                            Information" section of the Windows note.
  2195.                            _____________________________________________
  2196.  
  2197.                            Use the following steps to select drivers for
  2198.                            your fonts.
  2199.  
  2200.                            1. Select the FILE menu.
  2201.                            2. Choose the SELECT PRINTER command.
  2202.                            3. Select the WORDPERFECT option button.
  2203.                            4. Choose the SETUP button.
  2204.                            5. If you are installing a driver for a soft
  2205.                               font, type in the name of the directory
  2206.                               where your soft font files are kept in the
  2207.                               Path for Downloadable Fonts and Printer
  2208.                               Commands: box.
  2209.                            6. Choose the Cartridges/Fonts button.
  2210.                            7. Select Cartridges or Soft Fonts.
  2211.                            8. Choose the SELECT button.
  2212.                            9. If you are installing a Cartridge, select
  2213.                               your cartridge from the list, choose the
  2214.                               OK button, choose the CLOSE button, then
  2215.                               go to step 15.
  2216.  
  2217.  
  2218.  
  2219.  
  2220.                                                              Page     36
  2221.  
  2222.  
  2223.  
  2224.                           10. If you are installing a soft font,
  2225.                               highlight the name of your soft font
  2226.                               group, then choose the SELECT button.
  2227.                           11. Use the arrow keys to the right of the
  2228.                               Select Fonts list box to scroll through
  2229.                               the font list, and select your font.
  2230.                           12. If you are selecting soft fonts, be sure
  2231.                               to mark one of the option boxes Present
  2232.                               When Print Job Begins or Can be
  2233.                               Loaded/Unloaded During Job.
  2234.                               If you choose Present When Print Job
  2235.                               Begins, the font will be downloaded as
  2236.                               permanent and will remain in printer
  2237.                               memory until the printer is powered off or
  2238.                               receives a specific command to delete the
  2239.                               font from memory.
  2240.                               If you choose Can be Loaded/Unloaded
  2241.                               During Job, the font will be assigned a
  2242.                               temporary status and will be downloaded
  2243.                               when needed instead of remaining in
  2244.                               printer memory.
  2245.                           13. Choose the OK button, then choose the
  2246.                               CLOSE button.
  2247.                           14. Choose the CLOSE button again.
  2248.                           15. Choose the OK button.
  2249.                           16. Choose the UPDATE button, then choose the
  2250.                               CLOSE button.
  2251.  
  2252.                          Installing Fonts (Windows Driver)
  2253.  
  2254.                            If you are using the Windows printer driver,
  2255.                            install fonts according to the instructions
  2256.                            in the "Adding Fonts" section of this
  2257.                            application note.
  2258.  
  2259.  
  2260.  
  2261.  
  2262.  
  2263.  
  2264.  
  2265.  
  2266.  
  2267.  
  2268.  
  2269.  
  2270.  
  2271.  
  2272.  
  2273.  
  2274.  
  2275.  
  2276.  
  2277.  
  2278.  
  2279.  
  2280.                                                              Page     37
  2281.  
  2282.  
  2283.  
  2284.                       Common Tasks
  2285.  
  2286.                          Selecting Paper Size
  2287.  
  2288.                            1. Select the LAYOUT menu.
  2289.                            2. Choose the PAGE command.
  2290.                            3. Choose the PAPER SIZE command.
  2291.                            4. Select a paper size for your document.
  2292.                            5. Choose the SELECT button.
  2293.                            _____________________________________________
  2294.                  *  NOTE   If you are using the Windows printer driver,
  2295.                            the only page size available will be the size
  2296.                            selected in the Printer Setup dialog box.  If
  2297.                            you are using the WordPerfect driver, at the
  2298.                            Paper Size screen highlight the page size you
  2299.                            need and choose the Select button.
  2300.                            _____________________________________________
  2301.  
  2302.                          Font Selection
  2303.  
  2304.                            The following steps select a font using the
  2305.                            Font dialog box.  Fonts can also be selected
  2306.                            in other ways.  See your WordPerfect user's
  2307.                            documentation for instructions.
  2308.  
  2309.                            1. Select the FONT menu.
  2310.                            2. Choose the FONT command.
  2311.                            3. Select the font and point size you want.
  2312.                            4. Choose the OK command.
  2313.  
  2314.                          Creating Forms (WordPerfect Driver)
  2315.  
  2316.                            1. Select the LAYOUT menu.
  2317.                            2. Choose PAGE command.
  2318.                            3. Choose the PAPER SIZE command.
  2319.                            4. Choose the ADD button.
  2320.                            5. In the Add Paper Size dialog box, select
  2321.                               Paper Type, Paper Size, Text Adjustments,
  2322.                               Paper Orientation, Paper Location and
  2323.                               Print Options.  When all selections have
  2324.                               been made, choose the OK button.
  2325.                            6. Highlight the form you have created and
  2326.                               choose the Select button.
  2327.  
  2328.  
  2329.  
  2330.  
  2331.  
  2332.  
  2333.  
  2334.  
  2335.  
  2336.  
  2337.  
  2338.  
  2339.  
  2340.                                                              Page     38
  2341.  
  2342.  
  2343.  
  2344.                          Printing in Landscape Orientation (WordPerfect
  2345.                          Driver)
  2346.  
  2347.                            1. Select the LAYOUT menu.
  2348.                            2. Choose the PAGE command.
  2349.                            3. Choose the PAPER SIZE command.
  2350.                            4. Select the Standard 11" x 8.5" paper size
  2351.                               from the Paper Size list box.
  2352.                            5. Choose the SELECT button.
  2353.                            6. Select the FILE menu, choose the PRINT
  2354.                               command, then choose the PRINT button to
  2355.                               print your document.
  2356.  
  2357.                          Printing in Landscape Orientation (Windows
  2358.                          Driver)
  2359.  
  2360.                            1. Select the FILE menu.
  2361.                            2. Choose the SELECT PRINTER command.
  2362.                            3. Choose the SETUP button.
  2363.                            4. Click on the arrow next to the Paper
  2364.                               Source drop down list box.
  2365.                            5. Select the paper tray you want to use, or
  2366.                               select the Manual option.
  2367.                            6. Choose the Landscape option button.
  2368.                            7. Choose the OK button.
  2369.                            8. Select the FILE menu, choose the PRINT
  2370.                               command, then choose the PRINT button to
  2371.                               print your document.
  2372.  
  2373.                          Printing on Legal-Sized Paper (WordPerfect
  2374.                          Driver)
  2375.  
  2376.                            1. Select the LAYOUT menu.
  2377.                            2. Choose the PAGE command.
  2378.                            3. Choose the PAPER SIZE command.
  2379.                            4. Select the Legal 8.5" x 14" paper size
  2380.                               from the Paper Size list box.
  2381.                               If you have the universal paper tray (set
  2382.                               to legal paper size), or have configured
  2383.                               the MP Tray to legal paper size, edit the
  2384.                               form to change the location to continuous;
  2385.                               otherwise select the Manual option.  Page
  2386.                               orientation (portrait or landscape) should
  2387.                               also be selected on this screen.
  2388.                            5. Choose the SELECT button.
  2389.                            6. Select the FILE menu, choose the PRINT
  2390.                               command, then choose the PRINT button to
  2391.                               print your document.
  2392.  
  2393.  
  2394.  
  2395.  
  2396.  
  2397.  
  2398.  
  2399.  
  2400.                                                              Page     39
  2401.  
  2402.  
  2403.  
  2404.                          Printing on Legal-size Paper (Windows Driver)
  2405.  
  2406.                            1. Select the FILE menu.
  2407.                            2. Choose the SELECT PRINTER command.
  2408.                            3. Choose the SETUP button.
  2409.                            4. Click on the arrow to the right of the
  2410.                               Paper Size drop-down list box.  Select
  2411.                               Legal 8  1/2 x 14 in.
  2412.                            5. Click on the arrow next to the Paper
  2413.                               Source drop-down list box.
  2414.                            6. If you have the universal paper tray set
  2415.                               to legal or the MP Tray configured for
  2416.                               legal page size, select the appropriate
  2417.                               paper tray.  If you do not have the
  2418.                               universal paper tray set to legal paper
  2419.                               size or do not plan to configure the MP
  2420.                               Tray to legal paper size, select the
  2421.                               Manual option.
  2422.                            7. Choose the appropriate orientation option
  2423.                               button.
  2424.                            8. Choose the OK button, then choose the
  2425.                               CLOSE button.
  2426.                            9. Select the FILE menu, choose the PRINT
  2427.                               command, then choose the PRINT button to
  2428.                               print your document.
  2429.  
  2430.  
  2431.  
  2432.  
  2433.  
  2434.  
  2435.  
  2436.  
  2437.  
  2438.  
  2439.  
  2440.  
  2441.  
  2442.  
  2443.  
  2444.  
  2445.  
  2446.  
  2447.  
  2448.  
  2449.  
  2450.  
  2451.  
  2452.  
  2453.  
  2454.  
  2455.  
  2456.  
  2457.  
  2458.  
  2459.  
  2460.                                                              Page     40
  2461.  
  2462.  
  2463.  
  2464.                          Printing on COM-10 Envelopes (WordPerfect
  2465.                          Driver)
  2466.  
  2467.                            1. Select the LAYOUT menu.
  2468.                            2. Choose the PAGE command.
  2469.                            3. Choose the PAPER SIZE command.
  2470.                            4. Highlight the Envelope 9.5" x 4" option.
  2471.                               Check the Location column to make sure it
  2472.                               is set to the paper location you need (for
  2473.                               example, Manual or Continuous).  Choose
  2474.                               Continuous if you have the optional
  2475.                               envelope feeder or have configured the MP
  2476.                               Tray for a Com-10 envelope paper size.
  2477.                            5. Choose SELECT.
  2478.                            6. Choose the MARGIN command, then set the
  2479.                               following margins:
  2480.  
  2481.                                           Top     2"
  2482.                                           Bottom  1"
  2483.                                           Left    4"
  2484.                                           Right   1"
  2485.  
  2486.                            7. Select the FILE menu, choose the PRINT
  2487.                               command, then choose the PRINT button to
  2488.                               print your document.
  2489.  
  2490.                          Printing on COM-10 Envelopes (Windows Driver)
  2491.  
  2492.                            1. Select the FILE menu.
  2493.                            2. Choose the SELECT PRINTER command.
  2494.                            3. Choose the SETUP button.
  2495.                            4. Click on the arrow to the right of the
  2496.                               Paper-Size drop-down list box.  Select
  2497.                               Com-10  4 1/8 x 9 1/2 in.
  2498.                            5. Click on the arrow next to the Paper
  2499.                               Source drop-down list box.
  2500.                            6. Select Envelope if you have the optional
  2501.                               envelope feeder or have configured the MP
  2502.                               Tray for a Com-10 envelope paper size.
  2503.                               Select the Manual option if you are
  2504.                               manually feeding your envelopes.
  2505.                            7. Choose the Landscape orientation option
  2506.                               button, then choose the OK button
  2507.                            8. Select the LAYOUT Menu
  2508.  
  2509.  
  2510.  
  2511.  
  2512.  
  2513.  
  2514.  
  2515.  
  2516.  
  2517.  
  2518.  
  2519.  
  2520.                                                              Page     41
  2521.  
  2522.  
  2523.  
  2524.                            9. Choose the MARGIN command, then set the
  2525.                               following margins:
  2526.  
  2527.                                           Top     2"
  2528.                                           Bottom  1"
  2529.                                           Left    4"
  2530.                                           Right   1"
  2531.  
  2532.                           10. Select the FILE menu, choose the PRINT
  2533.                               command, then choose the PRINT button to
  2534.                               print your document.
  2535.  
  2536.                          Dual-Bin Printing (WordPerfect's Driver)
  2537.  
  2538.                            1. First select a sheet feeder (see the
  2539.                               "Installing a Sheet Feeder" section of
  2540.                               this note).
  2541.                            2. Create a form for each bin you want to use
  2542.                               (see the "Creating a Form" section of this
  2543.                               note).
  2544.                            3. Place the cursor at the top of the page
  2545.                               you want printed from a specific bin.
  2546.                            4. Select the LAYOUT menu.
  2547.                            5. Choose the PAGE command.
  2548.                            6. Choose the PAPER SIZE command.
  2549.                            7. Select the form with the bin you want to
  2550.                               use, then choose the select button.
  2551.                            _____________________________________________
  2552.                  *  NOTE   Dual-Bin Printing is not supported with the
  2553.                            Windows Driver
  2554.                            _____________________________________________
  2555.  
  2556.                          Printing Special Characters
  2557.  
  2558.                            If you need characters not accessible from
  2559.                            your keyboard, WordPerfect will allow you to
  2560.                            print these characters using the WP
  2561.                            Characters command on the Font menu.
  2562.  
  2563.                            1. Position your cursor where you want the
  2564.                               special character to appear.
  2565.                            2. Select the FONT menu.
  2566.                            3. Choose the WP CHARACTERS command.
  2567.                            4. Click on the arrow keys in the Set drop-
  2568.                               down list box to display the options
  2569.                               available, then select the character set
  2570.                               containing the character needed.
  2571.                            5. Select the character you want by clicking
  2572.                               on it.
  2573.                            6. Choose the Insert or Insert and Close
  2574.                               button.
  2575.  
  2576.  
  2577.  
  2578.  
  2579.  
  2580.                                                              Page     42
  2581.  
  2582.  
  2583.  
  2584.                       Special Features
  2585.  
  2586.                            The following special features are supported
  2587.                            only with the WordPerfect driver.
  2588.  
  2589.                          Printing Reverse Text (White Text on a Black
  2590.                          Background)
  2591.  
  2592.                            1. Select the GRAPHICS menu.
  2593.                            2. Choose the USER BOX command.
  2594.                            3. Choose the OPTIONS command.
  2595.                            4. Choose 100% gray shading by clicking on
  2596.                               the up arrow button next to the Percent
  2597.                               text box, then choose the OK button.
  2598.                            5. Select the GRAPHICS menu.
  2599.                            6. Choose the USER BOX command.
  2600.                            7. Choose the CREATE command.
  2601.                            8. Select the Text Editor option button, then
  2602.                               choose the OK button.
  2603.                            9. Select the FONT menu, then choose the Font
  2604.                               command.
  2605.                           10. Select Font and Point Size from the list
  2606.                               boxes, then choose the OK button.
  2607.                           11. Select the FONT menu.
  2608.                           12. Choose the COLOR command.
  2609.                           13. Click on and hold the double arrow button
  2610.                               in the Predefined Colors drop-down list
  2611.                               box.  While holding down the right mouse
  2612.                               button, move the selection cursor until
  2613.                               White is highlighted; release the mouse
  2614.                               button, then choose the OK button.
  2615.                           14. Type text, then choose the CLOSE button.
  2616.  
  2617.  
  2618.  
  2619.  
  2620.  
  2621.  
  2622.  
  2623.  
  2624.  
  2625.  
  2626.  
  2627.  
  2628.  
  2629.  
  2630.  
  2631.  
  2632.  
  2633.  
  2634.  
  2635.  
  2636.  
  2637.  
  2638.  
  2639.  
  2640.                                                              Page     43
  2641.  
  2642.  
  2643.  
  2644.                            _____________________________________________
  2645.                  *  NOTE   If you want to see white text on the black
  2646.                            background, Text in Windows System Colors
  2647.                            must not be selected.  This option is found
  2648.                            under File, Preferences, Display.
  2649.                            _____________________________________________
  2650.  
  2651.                          Printing Rotated Text
  2652.  
  2653.                            Text rotation is available in WordPerfect for
  2654.                            Windows using the User or Text Box feature
  2655.                            (rotated text will print, but will not appear
  2656.                            on the screen).
  2657.  
  2658.                            1. Select the GRAPHICS menu.
  2659.                            2. Choose the USER BOX command.
  2660.                            3. Choose the CREATE command.
  2661.                            4. Select the TEXT EDITOR option button, then
  2662.                               choose the OK button.
  2663.                            5. Choose the Box Position and Size button,
  2664.                               and make appropriate selections, then
  2665.                               choose the OK button.
  2666.                            6. Choose the ROTATE button.
  2667.                            7. Select the appropriate option button, then
  2668.                               choose the OK button.
  2669.                            8. Select the FONT menu.
  2670.                            9. Choose the FONT command.
  2671.                           10. Select the Font and Point Size you want,
  2672.                               then choose the OK button.
  2673.                           11. Choose the Box Position button.  At the
  2674.                               Box Position and Size dialog box, make any
  2675.                               selections you want for Box Type, Anchor,
  2676.                               Size, Vertical Position or Horizontal
  2677.                               Position, then choose the OK button.
  2678.                           12. Type text.
  2679.                           13. Choose the OK button, then choose the
  2680.                               CLOSE button.
  2681.  
  2682.  
  2683.  
  2684.  
  2685.  
  2686.  
  2687.  
  2688.  
  2689.  
  2690.  
  2691.  
  2692.  
  2693.  
  2694.  
  2695.  
  2696.  
  2697.  
  2698.  
  2699.  
  2700.                                                              Page     44
  2701.  
  2702.  
  2703.  
  2704.                          Graphics Quality Setting (WordPerfect Driver)
  2705.  
  2706.                           1.  Select the FILE menu.
  2707.                           2.  Choose the PREFERENCES command.
  2708.                           3.  Choose the PRINT command.
  2709.                           4.  Change the Graphics Quality setting in the
  2710.                               Document Settings box.
  2711.                           5.  Choose the OK button.
  2712.  
  2713.                       Common Problems
  2714.  
  2715.                          ERROR 20 Displayed on Printer Control Panel
  2716.  
  2717.                            If your printer displays a 20 MEM OVERFLOW
  2718.                            message on its control panel when printing a
  2719.                            document, you will need to either add
  2720.                            additional memory to the printer or reduce
  2721.                            the graphics resolution of the document being
  2722.                            printed.
  2723.  
  2724.                            If you are using WordPerfect's printer
  2725.                            driver, see the "Graphics Quality Setting
  2726.                            (WordPerfect Driver)," section of this note
  2727.                            for instructions about changing graphics
  2728.                            resolution.  If you are using the Windows
  2729.                            printer driver, change graphics resolution by
  2730.                            selecting:  FILE, Print Setup, Setup, Printer
  2731.                            Resolution, then choosing either 300 dpi or
  2732.                            600 dpi.
  2733.  
  2734.  
  2735.  
  2736.  
  2737.  
  2738.  
  2739.  
  2740.  
  2741.  
  2742.  
  2743.  
  2744.  
  2745.  
  2746.  
  2747.  
  2748.  
  2749.  
  2750.  
  2751.  
  2752.  
  2753.  
  2754.  
  2755.  
  2756.  
  2757.  
  2758.  
  2759.  
  2760.                                                              Page     45
  2761.  
  2762.  
  2763.  
  2764.             WORD FOR WINDOWS VERSION 2.0
  2765.  
  2766.  
  2767.                       Microsoft Corporation
  2768.  
  2769.                            Microsoft Word for Windows
  2770.                            Customer Support................(206) 462-9673
  2771.  
  2772.                       Common Tasks
  2773.                          Printer Setup
  2774.                            1. Select the FILE menu.
  2775.                            2. Choose the PRINT SETUP command.
  2776.                            3. Select the printer you wish to change.
  2777.                            4. Choose the SETUP button.
  2778.                               Use this menu to select the Printer, Paper
  2779.                               Source, Paper Size, Orientation, Number of
  2780.                               Copies, and Graphics Resolution. You can
  2781.                               also change settings for Memory, Cartridge
  2782.                               Fonts, and Page Protection if you have not
  2783.                               already done so.
  2784.                            5. Choose the OK button twice to return to
  2785.                               your document.
  2786.  
  2787.                          Selecting Fonts
  2788.                            You can change the font before typing in the
  2789.                            text or highlight a selected portion of the
  2790.                            text and then select a font in one of two
  2791.                            ways:
  2792.  
  2793.                            Font Name/Point Size (on the document screen
  2794.                            ribbon bar):
  2795.                            1. Click on the down arrow following the font
  2796.                               field.
  2797.                               Microsoft Word will list all of the
  2798.                               typefaces available to you, including
  2799.                               internal fonts, installed cartridge and
  2800.                               soft fonts, and Type Director fonts.
  2801.                            2. Select the font you want.
  2802.                            3. Move the mouse to the points field and
  2803.                               click on the down arrow.
  2804.  
  2805.                            If you have selected a bitmapped font, like
  2806.                            the internal Courier or Line Printer, or a
  2807.                            non-scalable cartridge/soft font, the listed
  2808.                            sizes are the only sizes available.  If you
  2809.                            have selected a scalable font, like the
  2810.                            internal CG Times or Univers, the sizes shown
  2811.                            are only a small sample of the sizes
  2812.                            available.  If the size you want is not
  2813.                            listed, highlight the points box and type in
  2814.                            the point size you want (between 4 and 127).
  2815.  
  2816.  
  2817.  
  2818.  
  2819.  
  2820.                                                              Page     46
  2821.  
  2822.  
  2823.  
  2824.                            _____________________________________________
  2825.                  *  NOTE   Although the HP LaserJet 4 printer can scale
  2826.                            fonts from .25 to 999.75 points, Microsoft
  2827.                            Word for Windows only supports from 4 to 127
  2828.                            points in .5 point increments.
  2829.                            _____________________________________________
  2830.                            Format Character (on the menu bar):
  2831.  
  2832.                            1. Select the FORMAT menu.
  2833.                            2. Choose the CHARACTER command.
  2834.                            3. Click on the down arrow following the Font
  2835.                               field.
  2836.                            4. Select the font you want.
  2837.                            5. Move the mouse to the Points field and
  2838.                               click on the down arrow.
  2839.                               Once again, if you have selected a
  2840.                               bitmapped font, select from the listed
  2841.                               sizes.  If you have selected a scalable
  2842.                               typeface, you can highlight the Point Size
  2843.                               box and type in a point size between 4 and
  2844.                               127.
  2845.                               While in the CHARACTER dialog box you can
  2846.                               also select font attributes, including
  2847.                               bold, italic and bold italic.
  2848.                            6. Choose the OK button to return to your
  2849.                               document.
  2850.  
  2851.                          Document Format
  2852.  
  2853.                            1. Select the FORMAT menu.
  2854.                            2. Choose the PAGE SETUP command.
  2855.                               At the Printer Setup screen, you can
  2856.                               change Margins, Paper Size, Orientation,
  2857.                               and Paper Source.
  2858.  
  2859.                            After all changes are made, select the OK
  2860.                            button to return to your document.
  2861.  
  2862.                          Printing on Legal-Sized Paper
  2863.  
  2864.                            1. Select the FORMAT menu.
  2865.                            2. Choose the PAGE SETUP command.
  2866.                            3. Choose the Size and Orientation option
  2867.                               button.
  2868.                            4. Click on the down arrow following the
  2869.                               Paper Size field.
  2870.                            5. Select Legal 8 1/2 x 14 in.
  2871.                            6. Select the Landscape or Portrait option
  2872.                               button under Orientation.
  2873.                            7. Select the Paper Source option button.
  2874.  
  2875.  
  2876.  
  2877.  
  2878.  
  2879.  
  2880.                                                              Page     47
  2881.  
  2882.  
  2883.  
  2884.                            8. Select a tray from the First Page list box
  2885.                               if you have the universal paper tray or
  2886.                               the MP Tray is configured to legal paper
  2887.                               size.  Select Manual Feed from the First
  2888.                               Page list box if you do not have a legal-
  2889.                               size paper tray.
  2890.                            _____________________________________________
  2891.                  *  NOTE   Check your HP LaserJet 4 printer user's
  2892.                            manual for instructions about setting the MP
  2893.                            tray size.
  2894.                            _____________________________________________
  2895.  
  2896.                            9. Select the appropriate option in the Other
  2897.                               Pages list box.
  2898.                           10. Choose the OK button to return to your
  2899.                               document.
  2900.  
  2901.                          Printing on COM-10 Envelopes
  2902.  
  2903.                            Manually fed envelopes can be printed by
  2904.                            using the Envelope icon on the Toolbar.
  2905.  
  2906.                            Envelopes can be printed automatically from
  2907.                            the MP tray or the optional envelope feeder
  2908.                            by making the following changes:
  2909.  
  2910.                            1. Select the TOOLS menu.
  2911.                            2. Choose the OPTIONS command.
  2912.                            3. Select the Print icon.
  2913.                            4. Select the Printer's Envelope Feeder has
  2914.                               been Installed check box.
  2915.                            5. Choose the OK button.
  2916.                            6. Select the ENVELOPE button on the Toolbar.
  2917.                               The inside address for the letter will
  2918.                               show up in the Addressed To box.  You can
  2919.                               either accept this address, or type in
  2920.                               another address.
  2921.                               If you want to print a return address on
  2922.                               the envelope, type the address in the
  2923.                               Return Address box.
  2924.  
  2925.                          Dual-Bin Printing
  2926.  
  2927.                            1. Select the FORMAT menu.
  2928.                            2. Choose the PAGE SETUP command.
  2929.                            3. Select the Paper Source option button.
  2930.                            4. In the First Page list box, highlight the
  2931.                               tray which contains your cover sheet or
  2932.                               letterhead.
  2933.                            5. In the Other Pages list box, highlight the
  2934.                               tray which contains regular paper.
  2935.  
  2936.  
  2937.  
  2938.  
  2939.  
  2940.                                                              Page     48
  2941.  
  2942.  
  2943.  
  2944.                          Printing Special Characters
  2945.  
  2946.                            You can print special characters in Word for
  2947.                            Windows by following these steps:
  2948.  
  2949.                            1. Select the INSERT menu.
  2950.                            2. Choose the SYMBOL command.
  2951.                            3. Select the symbol set you want from the
  2952.                               Symbols From: drop-down list box.
  2953.                            4. Select the symbol you want, then choose
  2954.                               the OK button.
  2955.  
  2956.                       Common Problems
  2957.  
  2958.                          ERROR 20 Displayed on Printer Control Panel
  2959.  
  2960.                            If your printer displays a 20 MEM OVERFLOW
  2961.                            message on its control panel when printing a
  2962.                            document, you will need to add additional
  2963.                            memory to the printer or reduce the graphics
  2964.                            resolution of the document being printed.
  2965.  
  2966.                            You can change graphics resolution by
  2967.                            selecting FILE, Print Setup, Setup, Printer
  2968.                            Resolution, and choosing 300 dpi or 600 dpi.
  2969.  
  2970.  
  2971.  
  2972.  
  2973.  
  2974.  
  2975.  
  2976.  
  2977.  
  2978.  
  2979.  
  2980.  
  2981.  
  2982.  
  2983.  
  2984.  
  2985.  
  2986.  
  2987.  
  2988.  
  2989.  
  2990.  
  2991.  
  2992.  
  2993.  
  2994.  
  2995.  
  2996.  
  2997.  
  2998.  
  2999.  
  3000.                                                              Page     49
  3001.